Mobile App Privacy Policy

Your privacy is extremely important to us! This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from

The terms "You," "Your," "Yours" and "User" refer to the entity/person/organization using our site. When this Policy mentions "We", "Us," and "Our" it refers to Love Ya Guts Box and its subsidiaries and affiliates. “Site” refers to and its android and iOS mobile app

This Privacy Policy is governed by our Terms of Services.

For any questions regarding this Policy or any requests regarding the processing of personal data, please contact us at


We collect the information You provide us and this information is necessary for the adequate performance of the contractual arrangement which is in place between You and us and allow us to comply with our legal obligations.

  • Account Signup Information. When You create the account, we ask You to provide the signup information, such as Email, Name, Surname, Phone, Username, Passwords, Personal Number, Address.
  • Communication, chats, messages. When you communicate with us through email or any other way, we collect information about your communication and any information You choose to provide or disclose. In order to answer your request, we may access information provided by email, chats, purchase history, etc.
  • Payment Information. To order and use features of Site, we may require you to provide certain financial information in order to facilitate the processing of payments. We collect your Credit or debit card number, Credit or debit card type, Credit or debit card expiration date, Billing address, Tax number, Name and surname.
  • Login information. We collect Login information if You are logging to our account with Authentication Data.


When you use our Site or contact us directly we may collect information, including your personal information, about the way you act in our Site, the services You use and how You use them.

This information is necessary for the adequate performance of the contract between You and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Site.

  • Log data and Device information. We automatically collect log data and device information when you access and use the site, even if you have not created an Account or logged in. That information includes, among other things: Internet protocol (IP) addresses, Browser type, Internet service provider (ISP), Referring/exit pages, Operating system, Date/time stamp, Clickstream data.
  • Tracking technologies and Cookies. We use Cookies, Beacons, Tags, CI codes (click tracking), ISC (source tracking), ITC (item tracking codes), Phone model, Device ID, Customer number. We also automatically collect information about the device's operating system .
  • Geo-location data. We collect information about your approximate location as determined by data such as your IP address to offer you an improved user experience. Such data may be collected only when you access the Site using your device.
  • Usage information. We use a tool called "Google Analytics" to collect information about your interactions with the Site (what pages you visit, such as the pages or content you view, your searches for Listings, bookings you have made, and other actions on the Site. In consequence, Google, Inc. plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site). For more information please visit Google.
  • Publicly available personal Information.


We process your information adhering to the general data processing principles.

We may use the information we collect through our Site for a number of reasons, including to:

  • to identify user
  • to create account
  • to create trusted environment
  • to create statistics and analyze market
  • to stay connected
  • to customize marketing
  • to send billing information
  • to manage user orders
  • to contact user
  • to improve services
  • to ensure data security and prevent fraud
  • to comply with applicable laws
  • to request feedback
  • to post testimonials
  • to provide support

We will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate business interests.


We may use your provided contact details for direct marketing. These direct marketing offers, depending on your preferences, may be personalized taking into account any other information which you have provided to us (e.g. location, social media profile information, etc.) or we have collected or generated from other sources as described below.

If you wish to withdraw the consent for direct marketing, and refuse to receive information from us, you may exercise such an option at any time you wish by updating your preferences in your account, following the instructions to unsubscribe in the received email.


Site may send user information like email address to its mobile app provider Vajro and to Shopify if you use social login (Facebook, Google, Apple) or a one time code.

Site may use (currently or in the future) analytical tools like Google Analytics, Firebase Analytics, Clevertap and Appsflyer.

We may also disclose your information to third parties:

  • where required by law or regulatory requirement, court order or other judicial authorization;
  • in response to lawful requests by public authorities, including for the purposes of meeting national security and law enforcement requirements;
  • in connection with the sale, transfer, merger, bankruptcy, restructuring or other reorganization of a business;
  • to protect or defend our rights, interests or property, or that of third parties; (e) to investigate any wrongdoing in connection with our products and services;
  • and to protect the vital interests of an individual.


Cookies are small text files stored by your browser on your computer when you visit our Site. We use cookies to improve our Site and make it easier to use. Cookies permit us to recognize users and avoid repetitive requests for the same information.

Cookies from our Site cannot be read by other Sites. Most browsers will accept cookies unless you change your browser settings to refuse them.

Cookies we use on our Site:

  • Strictly necessary cookies - These cookies are required for the operation of our Site. They help us to show you the right information, customize your experience, and allow us to implement and maintain security features as well as to help us detect malicious activities. Without these cookies operation of the Site would be impossible or its functioning may be severely affected.

You may find more information about how to delete cookies, as well as the other useful information related to the use of the cookies, on the website


We do not collect sensitive information such as political opinions, religious or philosophical beliefs, racial or ethnic origin, genetic data, biometric data, health data or data related a sexual orientation.

Please do not send, upload, or provide us any sensitive data and contact us using the contact details below if you believe that we might have such information. We have a right to delete any information we believe might contain sensitive data.


Please refer to the privacy policy which is available in our website


Our Site may have links to other websites. Please review their privacy policies to learn more about how they collect and use your personal data, because we do not control their policies and personal data processing practices.


We retain your personal information to provide services to you and as otherwise necessary to comply with our legal obligation, resolve disputes, and enforce our agreements.

We will retain your personal information as long as we need it to provide services to you, unless we are otherwise required by law or regulations to retain your personal information longer.


We have implemented security measures designed to protect the personal information you share with us, including physical, electronic and procedural measures. Among other things, we regularly monitor our systems for possible vulnerabilities and attacks.

Regardless of the measures and efforts taken by us, the transmission of information via the internet, email or text message is not completely secure. We do not guarantee the absolute protection and security of your personal information or any other User Content you upload, publish or otherwise share with us or anyone else.

We therefore encourage you to avoid providing us or anyone with any sensitive information of which you believe its disclosure could cause you substantial or irreparable harm.

If you have any questions regarding the security of our Site or Services, you are welcome to contact us at


You are entitled to a range of rights regarding the protection of your personal information. Those rights are:

  • The right to access the information we have about you. If you wish to access your personal information that we collect, you can do so at any time by contacting us at
  • The right to rectify inaccurate information about you. You can correct, update or request deletion of your personal information by contacting us using the contact details provided below.
  • The right to object to the processing. When we rely on your consent to process your personal information, you may withdraw consent at any time by contacting us using the contact details provided below. This will not affect the lawfulness of processing prior to the withdrawal of your consent.
  • The right to lodge a complaint. You can raise questions or complaints to the national Data Protection Agency in your country of residence in the event where your rights may have been infringed. However, we recommend attempting to reach a peaceful resolution of the possible dispute by contacting us first.
  • The right to erase any data concerning you. You may demand erasure of data without undue delay for legitimate reasons, e.g. where data is no longer necessary for the purposes it was collected, or where the data has been unlawfully processed.

If you choose to delete your account and all associated data (or specific parts of it), send an email to requesting deletion of data. We'll process your request and delete all account data within (x [Max: 30]) days. You will receive an email confirmation as soon as it is done.


This Policy applies only to the services offered by our Company. Our Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include our services or other sites linked from our Site or Services.


Our Policy may change from time to time. We will post any Policy changes on our Site and, if the changes are significant, we may consider providing a more explicit notice (including, for certain services, email notification of Policy changes).


We assume that all Users of this Site have carefully read this document and agree to its contents. If someone does not agree with this Policy, they should refrain from using our Site. We reserve the right to change our Policy at any time and inform by using the way as indicated in Section 14. Continued use of this Site implies acceptance of the revised Policy.


If you have any further questions regarding the data we collect, or how we use it, then please feel free to contact us at

Based on 774 reviews
Janine Butters (Cambridge, NZ)
Rest & Restore Sleep Bundle

Highly recommend loveyaguts products my sleep has improved & my energy levels & bloating as well as I’m now in post menopause. Really great products & easy to add into my daily routine thank you ☺️

Julie Kopp (Melbourne, AU)
Amazing product

Since I’ve been talking Fulvic & Humic it’s benefited me mentally knowing I’m creating a much better outcome for my whole body. This being an additional nutrient that I’m having I feel more benefits.

Monica (Sydney, AU)
Love this Collagen Product

I like that I can mix it with my coffee in the mornings. And I've noticed that my hair has been shedding less, and I'm just halfway through my first bottle! Will definitely take this product regulary, along with the fulvic & humic concentrate, msm capsules and bentonite clay!

First time user

Been using this for a couple of weeks now and already noticing the difference! Bloating and gas reduced! And generally feeling better 😊

Love Ya Guts Box One Time Purchase
Nikki Polain (Perth, AU)

Already seeing less bloating and feeling more energetic after only a week on the foundation box. Not just great products but also such a comprehensive education program about dietary effects on your gut., and what to eat for healthy gut function. Thankyou LYG!!


First class Collagen, really happy with it. Will purchase again.

Hunter McGarrigle (Sydney, AU)
Nutritious & Delicious

Brought the bone broth alongside some Tallow soap and enjoying adding it into my day in the morning and routine.

Highly recommend Love Ya Gutz

My partner & I have been taking the Foundation box for a month & it's the best cleanse we ve had Its simple to fit into your daily routine My gut feels much better more energy We have definitely noticed a change I also LOVE the sleep tea in addition to the box We have ordered another 3 months Give it a go 😊

Love Ya Guts Foundation Box
KELLY besim (Melbourne, AU)

Am loving the foundation box so much. Only in first month but stomach bloat has reduced significantly and skin and eyes are absolutely glowing. Cant wait to see what results I get at the end of 6 months. Easy to take supplements with lots of information on how to take them and amazing nutrition advice.

Roxy (Brisbane, AU)
Can’t live without this stuff!!

I am 9 months pp and cannot function without these products. As a sleep deprived new mum, I depend on the beef liver capsules for energy. They really do make all the difference, plus I have peace of mind knowing I’m getting some good nutrients. I also experienced hair loss after Bub and after roughly 2-3 months of taking the collagen, I have so much baby hair growing back. My skin has less breakouts these days, did I already mention I love this stuff?

Love Ya Guts Foundation Box
Anna Norton (Hamilton, NZ)
An effective and easy approach to gut health

I am halfway through my first month of LYG foundation box. The products are easy to use and I love how flexible everything is being able to time the products to suit me. I have experienced an immediate improvement in bowel movements ease and frequency. Try happy with this programme and quality of products.

Bertwistle Mitchell (Brisbane, AU)
Great product

Love the product! Always had red and dry skin and this product has helped!

Love Ya Guts Foundation Box
Josie Clarke (Auckland, NZ)
Loving it

Super educational and rewarding

Brodie A (Sydney, AU)
Nice taste

Too early to tell if it's having a positive effect on my liver detox but it tastes nice and seeps easily

Brodie A (Sydney, AU)
Collagen substitute

I originally for this just to mix up my Collagen supplements and I have really enjoyed it. I mix it with my bone broth and have been using it in soups and sauces. Good way to boost protein

Brodie A (Sydney, AU)
Nice broth

This is my first time ever drinking bone broth so it took a few cups to get used to the idea of drinking what it actually is, but now I drink several a day and look forward to it. I drink it with the gelatine and it's a nice mixture.

Love Ya Guts Box One Time Purchase
Annette Savage (Sydney, AU)
So glad I found this company!!!

I have only just started my first love ya guts box about one week ago and I cannot rave about their products enough!! Every thing is so gentle on your tummy, the information provided is unbelievable! I am really enjoying the process as well as looking after my heath! Highly recommend to everyone!! Not only people with tummy issues! 10/10 from me Thank you ♥️

Love Ya Guts Foundation Box
Lucinda (Brisbane, AU)
Very happy with the subscription.

I am on my second box of ‘Love ya guts’. I have noticed significant decrease in bloating and my hormones have settled. Im excited to see what my body will feel like after 6months.

Love Ya Guts Box One Time Purchase
Lydia Carmichael (Sydney, AU)
Incredible 10/10

I've tried so many products for my digestive issues over the years. I have finally found the holy grail for me. My bloating has actually decreased and I feel more confident within myself. 10/10.!! Big love <3

Brooke C (Perth, AU)

Used skim through pregnancy and now breastfeeding - such a great product with amazing benefits you can feel the difference


Amazing texture, smell and feel! Leave the skin glowing and hydrated

Love Ya Guts Box One Time Purchase
Tash Hansen (Palmerston North, NZ)
Absolutely in love

Love the tea I had it every night before bed, I think that was my favourite

My favourite collagen ever I love the extra ingredients, my hair and nails are amazing, and I love how it doesn't have a taste!! So you can literally add it to everything, one of my fav products!

I have been taking a mix of the different capsules and when I ran out I noticed the difference, they work so well at keeping my iron levels, energy, focus and just overall everything feels better with these, love them!

Love Ya Guts Foundation Box
Pirihira Rakete (Auckland, NZ)
Feeling good

Can definitely feel the difference