Mobile App Privacy Policy

Your privacy is extremely important to us! This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.loveyagutsbox.com.

The terms "You," "Your," "Yours" and "User" refer to the entity/person/organization using our site. When this Policy mentions "We", "Us," and "Our" it refers to Love Ya Guts Box and its subsidiaries and affiliates. “Site” refers to https://www.loveyagutsbox.com and its android and iOS mobile app

This Privacy Policy is governed by our Terms of Services.

For any questions regarding this Policy or any requests regarding the processing of personal data, please contact us at admin@loveyagutsbox.com.

1. INFORMATION WE COLLECT FROM YOU

We collect the information You provide us and this information is necessary for the adequate performance of the contractual arrangement which is in place between You and us and allow us to comply with our legal obligations.

  • Account Signup Information. When You create the account, we ask You to provide the signup information, such as Email, Name, Surname, Phone, Username, Passwords, Personal Number, Address.
  • Communication, chats, messages. When you communicate with us through email or any other way, we collect information about your communication and any information You choose to provide or disclose. In order to answer your request, we may access information provided by email, chats, purchase history, etc.
  • Payment Information. To order and use features of Site, we may require you to provide certain financial information in order to facilitate the processing of payments. We collect your Credit or debit card number, Credit or debit card type, Credit or debit card expiration date, Billing address, Tax number, Name and surname.
  • Login information. We collect Login information if You are logging to our account with Authentication Data.

2. INFORMATION WE COLLECT AUTOMATICALLY

When you use our Site or contact us directly we may collect information, including your personal information, about the way you act in our Site, the services You use and how You use them.

This information is necessary for the adequate performance of the contract between You and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Site.

  • Log data and Device information. We automatically collect log data and device information when you access and use the site, even if you have not created an Account or logged in. That information includes, among other things: Internet protocol (IP) addresses, Browser type, Internet service provider (ISP), Referring/exit pages, Operating system, Date/time stamp, Clickstream data.
  • Tracking technologies and Cookies. We use Cookies, Beacons, Tags, CI codes (click tracking), ISC (source tracking), ITC (item tracking codes), Phone model, Device ID, Customer number. We also automatically collect information about the device's operating system .
  • Geo-location data. We collect information about your approximate location as determined by data such as your IP address to offer you an improved user experience. Such data may be collected only when you access the Site using your device.
  • Usage information. We use a tool called "Google Analytics" to collect information about your interactions with the Site (what pages you visit, such as the pages or content you view, your searches for Listings, bookings you have made, and other actions on the Site. In consequence, Google, Inc. plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site). For more information please visit Google.
  • Publicly available personal Information.

3. THE WAY WE USE YOUR INFORMATION

We process your information adhering to the general data processing principles.

We may use the information we collect through our Site for a number of reasons, including to:

  • to identify user
  • to create account
  • to create trusted environment
  • to create statistics and analyze market
  • to stay connected
  • to customize marketing
  • to send billing information
  • to manage user orders
  • to contact user
  • to improve services
  • to ensure data security and prevent fraud
  • to comply with applicable laws
  • to request feedback
  • to post testimonials
  • to provide support

We will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate business interests.

4. DIRECT MARKETING

We may use your provided contact details for direct marketing. These direct marketing offers, depending on your preferences, may be personalized taking into account any other information which you have provided to us (e.g. location, social media profile information, etc.) or we have collected or generated from other sources as described below.

If you wish to withdraw the consent for direct marketing, and refuse to receive information from us, you may exercise such an option at any time you wish by updating your preferences in your account, following the instructions to unsubscribe in the received email.

5. HOW WE MAY SHARE YOUR INFORMATION

Site may send user information like email address to its mobile app provider Vajro and to Shopify if you use social login (Facebook, Google, Apple) or a one time code.

Site may use (currently or in the future) analytical tools like Google Analytics, Firebase Analytics, Clevertap and Appsflyer.

We may also disclose your information to third parties:

  • where required by law or regulatory requirement, court order or other judicial authorization;
  • in response to lawful requests by public authorities, including for the purposes of meeting national security and law enforcement requirements;
  • in connection with the sale, transfer, merger, bankruptcy, restructuring or other reorganization of a business;
  • to protect or defend our rights, interests or property, or that of third parties; (e) to investigate any wrongdoing in connection with our products and services;
  • and to protect the vital interests of an individual.

6. COOKIES

Cookies are small text files stored by your browser on your computer when you visit our Site. We use cookies to improve our Site and make it easier to use. Cookies permit us to recognize users and avoid repetitive requests for the same information.

Cookies from our Site cannot be read by other Sites. Most browsers will accept cookies unless you change your browser settings to refuse them.

Cookies we use on our Site:

  • Strictly necessary cookies - These cookies are required for the operation of our Site. They help us to show you the right information, customize your experience, and allow us to implement and maintain security features as well as to help us detect malicious activities. Without these cookies operation of the Site would be impossible or its functioning may be severely affected.

You may find more information about how to delete cookies, as well as the other useful information related to the use of the cookies, on the website http://www.allaboutcookies.org/.

7. SENSITIVE INFORMATION

We do not collect sensitive information such as political opinions, religious or philosophical beliefs, racial or ethnic origin, genetic data, biometric data, health data or data related a sexual orientation.

Please do not send, upload, or provide us any sensitive data and contact us using the contact details below if you believe that we might have such information. We have a right to delete any information we believe might contain sensitive data.

8. PAYMENT INFORMATION

Please refer to the privacy policy which is available in our website https://www.loveyagutsbox.com.

9. THIRD PARTY LINKS

Our Site may have links to other websites. Please review their privacy policies to learn more about how they collect and use your personal data, because we do not control their policies and personal data processing practices.

10. RETENTION

We retain your personal information to provide services to you and as otherwise necessary to comply with our legal obligation, resolve disputes, and enforce our agreements.

We will retain your personal information as long as we need it to provide services to you, unless we are otherwise required by law or regulations to retain your personal information longer.

11. SECURITY

We have implemented security measures designed to protect the personal information you share with us, including physical, electronic and procedural measures. Among other things, we regularly monitor our systems for possible vulnerabilities and attacks.

Regardless of the measures and efforts taken by us, the transmission of information via the internet, email or text message is not completely secure. We do not guarantee the absolute protection and security of your personal information or any other User Content you upload, publish or otherwise share with us or anyone else.

We therefore encourage you to avoid providing us or anyone with any sensitive information of which you believe its disclosure could cause you substantial or irreparable harm.

If you have any questions regarding the security of our Site or Services, you are welcome to contact us at admin@loveyagutsbox.com.

12. YOUR RIGHTS

You are entitled to a range of rights regarding the protection of your personal information. Those rights are:

  • The right to access the information we have about you. If you wish to access your personal information that we collect, you can do so at any time by contacting us at admin@loveyagutsbox.com
  • The right to rectify inaccurate information about you. You can correct, update or request deletion of your personal information by contacting us using the contact details provided below.
  • The right to object to the processing. When we rely on your consent to process your personal information, you may withdraw consent at any time by contacting us using the contact details provided below. This will not affect the lawfulness of processing prior to the withdrawal of your consent.
  • The right to lodge a complaint. You can raise questions or complaints to the national Data Protection Agency in your country of residence in the event where your rights may have been infringed. However, we recommend attempting to reach a peaceful resolution of the possible dispute by contacting us first.
  • The right to erase any data concerning you. You may demand erasure of data without undue delay for legitimate reasons, e.g. where data is no longer necessary for the purposes it was collected, or where the data has been unlawfully processed.

If you choose to delete your account and all associated data (or specific parts of it), send an email to admin@loveyagutsbox.com requesting deletion of data. We'll process your request and delete all account data within (x [Max: 30]) days. You will receive an email confirmation as soon as it is done.

13. APPLICATION OF POLICY

This Policy applies only to the services offered by our Company. Our Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include our services or other sites linked from our Site or Services.

14. AMENDMENTS

Our Policy may change from time to time. We will post any Policy changes on our Site and, if the changes are significant, we may consider providing a more explicit notice (including, for certain services, email notification of Policy changes).

15. ACCEPTANCE OF THIS POLICY

We assume that all Users of this Site have carefully read this document and agree to its contents. If someone does not agree with this Policy, they should refrain from using our Site. We reserve the right to change our Policy at any time and inform by using the way as indicated in Section 14. Continued use of this Site implies acceptance of the revised Policy.

16. FURTHER INFORMATION

If you have any further questions regarding the data we collect, or how we use it, then please feel free to contact us at admin@loveyagutsbox.com

Based on 1049 reviews
88%
(921)
8%
(84)
2%
(22)
1%
(6)
2%
(16)
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Love Ya Guts Foundation Box
Ellen (Adelaide, AU)
Fantastic product

So happy with my digestive results already using the foundations box. Im really enjoying taking all the products, especially the collagen. The PH strips i dont use so much as im basing the results on how im feeling

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COLLAGEN PLUS
Ria Bosveld (Midway Point, AU)
Collagen plus

I’ve been making milk kefir for many years now and with the addition of the collagen plus, banana, berries and chia makes the best smoothies which my hubby and I drink daily. I’m quite sure this combination of valuable gut nutrients is what’s keeping us healthy into our late 60’s.

M
Love Ya Guts Foundation Box
Michelle (Adelaide, AU)
Excellent Products

Very happy with the products in the foundation box. Easy to use, excellent quality, well explained directions and health benefits and easy to incorporate into your daily diet. Started noticing subtle improvements within first week which was not expected as my health conditions have been present pretty much lifelong. Have great confidence that after using them for the six months my health will be in a place of wellness. I'm really glad I found this website given I had exhausted all other health avenues without any luck. Thankyou!

Love this product ✔️

E
Love Ya Guts Foundation Box
Elesar (Sydney, AU)
LYG Foundation Box

I’ve suffered from chronic gastritis for the past 2 years and I’ve tried so many different suppliments and medications that have not helped or only provided short term relief. I’ve been using the LYG foundation box everyday for about 3 weeks now and I have noticed the most amazing improvements. I no longer feel sick or extremely full after meals, no longer feel the need to vomit after I eat and my bloating has reduced significantly. I can not tell you how much this has already changed my life. Can not wait to continue my journey with LYG and I’m so grateful I came across you guys - thank you!!

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WHEY MORE PROTEIN POWDER
Brianna Burtzel (Brisbane, AU)
Love it ❤️

Amazing protein! Such a clean product, and I can tell it’s made a huge difference on my gut health. I am someone who has struggled with gut issues for the past five years with various food sensitivities, dairy being a major one, so I wasn’t sure how I would find this powder, but it’s worked wonders. If anything it’s helped the food sensitivities. The colostrum included is major. Recommend this protein to everyone. Thank you for making this 🙏🏻

T
SLEEP TEA BLEND
T. (Rogans Hill, AU)
Great tasting tea!

We purchased this tea to help our daughter (8yo) wind down in the evenings and it works! Previously, she found it hard to fall asleep, but this tea has helped calm her. She loves the taste, too! Thank you, LYG!

T
LIVER DETOX TEA
T. (Rogans Hill, AU)

I really needed all the help I could get after being admitted to hospital recently. This LYG liver detox tea has helped in my recovery, and it is actually enjoyable to drink! Thank you, LYG. We will continue to buy this tea and the Sleepy Tea.

H
Love Ya Guts Foundation Box
Hayleigh Riel (Newcastle, AU)
Worth it to try something new

I have never ventured into natural remedies for crohns disease, but due to the pain/ bloating I become desperate to try anything. It is week 3 and I have noticed I have more energy, less sugar cravings (a lot less) bloating has decreased (I believe this goes hand in hand with the diet, less preservatives/ additives) bowel movements have become more regular. I haven't had any negative side effects - I just don't enjoy the clay. I am keeping to the regime and telling myself to be patient. For me, I believe the products are working.

Gut health made easy

Im enjoying the ease of having everything planned for me and are noticing increased energy

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FULVIC & HUMIC CONCENTRATE
Priscilla R (Sydney, AU)
Great results

This has helped me feeling more balanced and less fatigued. It has also cleared large flaky scalp dryness on my head as well! I haven’t changed shampoos or anything and only had only been taking these as part of my morning routine.

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TALLOW SOAP
Melanie

Tallow works with my dermatitis. Let’s give the soap a go. Love that it is packing free.

Taste is clean and natural, very pleasant. So happy that it comes is biodegradable/recyclable packaging. Win win.

Using these products to heal my dermatitis. Very happy with the taste and quality of the products. Perfect products in natural packaging.

D
Love Ya Guts Foundation Box
Dante & Francesca (Sydney, AU)
INCREDIBLE!

You will found a true TRESURE in this foundation box! Just not only healing your gut, I lost weight too! I love it:)

S
ORGANIC BONE BROTH POWDER
Sophie (Melbourne, AU)
Amazing!

Highly recommend with no funny taste! I mix with Cocoa Powder and Coconut Milk - amazing, good nutrient dense food and super tasty.

S
ORGANIC BEEF LIVER CAPSULES
Sophie (Melbourne, AU)
Amazing

I suffer with low iron and these have helped immensely giving me more life! love them.

Amazing best iron supplement yet!

K
Love Ya Guts Kid Box
Karina (Brisbane, AU)
So far so good

It's only been a couple weeks but the kids seem to be feeling better overall. Hopefully in the long term their immunity will improve.

J
Love Ya Guts Foundation Box
Jenn Williams (Perth, AU)
Going well

Just started and I’m feeling less bloated

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WHEY MORE PROTEIN POWDER
Gayner Buckley (Sydney, AU)
Whey protein

Excellent product easy to drink and easy on my stomach
Would definitely buy again and recommend to my friends

C
TALLOW SOAP
Connor Coulson (Perth, AU)
My favourite soap

I've been trying all sorts of organic handmade soaps, but it seems the essential oils and other additives make my skin itchy. This pure tallow bar has been calming on my sensitive skin.

J
FULVIC & HUMIC CONCENTRATE
Jenb (Sydney, AU)
Complete cellular hydration

This is the most amazing support for cellular hydration. My son and I have a lot of trouble hydrating, this floods our mitochondria with beautiful minerals just a few drops in our water daily. Easy and tasteless highly recommended

K
WHEY MORE PROTEIN POWDER
Katya (Melbourne, AU)
Nothing like this on the market

I have tried my fair share of protein powders - both whey and vegan and I’ve never had something so clean and simple as this. Creamy, smooth, no aftertaste just clean!! The benefit of this protein is how versatile it can be. Being flavourless you really can put it in anything and have complete control of creating the taste you like! Thank you for making a beautiful product.

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Love Ya Guts Box One Time Purchase
Raylene D (Brisbane, AU)
Wish I had of started sooner

I initially bought the one time foundation box not knowing if it'd work for me. I have now been on the program for about 3 weeks and decided to get the 6 month subscription. Not only am I more regular, but I'm eating so much and losing weight! The meals are AMAZING!!