Mobile App Privacy Policy

Your privacy is extremely important to us! This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.loveyagutsbox.com.

The terms "You," "Your," "Yours" and "User" refer to the entity/person/organization using our site. When this Policy mentions "We", "Us," and "Our" it refers to Love Ya Guts Box and its subsidiaries and affiliates. “Site” refers to https://www.loveyagutsbox.com and its android and iOS mobile app

This Privacy Policy is governed by our Terms of Services.

For any questions regarding this Policy or any requests regarding the processing of personal data, please contact us at admin@loveyagutsbox.com.

1. INFORMATION WE COLLECT FROM YOU

We collect the information You provide us and this information is necessary for the adequate performance of the contractual arrangement which is in place between You and us and allow us to comply with our legal obligations.

Account Signup Information. When You create the account, we ask You to provide the signup information, such as Email, Name, Surname, Phone, Username, Passwords, Personal Number, Address.
Communication, chats, messages. When you communicate with us through email or any other way, we collect information about your communication and any information You choose to provide or disclose. In order to answer your request, we may access information provided by email, chats, purchase history, etc.
Payment Information. To order and use features of Site, we may require you to provide certain financial information in order to facilitate the processing of payments. We collect your Credit or debit card number, Credit or debit card type, Credit or debit card expiration date, Billing address, Tax number, Name and surname.
Login information. We collect Login information if You are logging to our account with Authentication Data.

2. INFORMATION WE COLLECT AUTOMATICALLY

When you use our Site or contact us directly we may collect information, including your personal information, about the way you act in our Site, the services You use and how You use them.

This information is necessary for the adequate performance of the contract between You and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Site.

Log data and Device information. We automatically collect log data and device information when you access and use the site, even if you have not created an Account or logged in. That information includes, among other things: Internet protocol (IP) addresses, Browser type, Internet service provider (ISP), Referring/exit pages, Operating system, Date/time stamp, Clickstream data.
Tracking technologies and Cookies. We use Cookies, Beacons, Tags, CI codes (click tracking), ISC (source tracking), ITC (item tracking codes), Phone model, Device ID, Customer number. We also automatically collect information about the device's operating system .
Geo-location data. We collect information about your approximate location as determined by data such as your IP address to offer you an improved user experience. Such data may be collected only when you access the Site using your device.
Usage information. We use a tool called "Google Analytics" to collect information about your interactions with the Site (what pages you visit, such as the pages or content you view, your searches for Listings, bookings you have made, and other actions on the Site. In consequence, Google, Inc. plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site). For more information please visit Google.
Publicly available personal Information.

3. THE WAY WE USE YOUR INFORMATION

We process your information adhering to the general data processing principles.

We may use the information we collect through our Site for a number of reasons, including to:

to identify user
to create account
to create trusted environment
to create statistics and analyze market
to stay connected
to customize marketing
to send billing information
to manage user orders
to contact user
to improve services
to ensure data security and prevent fraud
to comply with applicable laws
to request feedback
to post testimonials
to provide support

We will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate business interests.

4. DIRECT MARKETING

We may use your provided contact details for direct marketing. These direct marketing offers, depending on your preferences, may be personalized taking into account any other information which you have provided to us (e.g. location, social media profile information, etc.) or we have collected or generated from other sources as described below.

If you wish to withdraw the consent for direct marketing, and refuse to receive information from us, you may exercise such an option at any time you wish by updating your preferences in your account, following the instructions to unsubscribe in the received email.

5. HOW WE MAY SHARE YOUR INFORMATION

Site may send user information like email address to its mobile app provider Vajro and to Shopify if you use social login (Facebook, Google, Apple) or a one time code.

Site may use (currently or in the future) analytical tools like Google Analytics, Firebase Analytics, Clevertap and Appsflyer.

We may also disclose your information to third parties:

where required by law or regulatory requirement, court order or other judicial authorization;
in response to lawful requests by public authorities, including for the purposes of meeting national security and law enforcement requirements;
in connection with the sale, transfer, merger, bankruptcy, restructuring or other reorganization of a business;
to protect or defend our rights, interests or property, or that of third parties; (e) to investigate any wrongdoing in connection with our products and services;
and to protect the vital interests of an individual.

6. COOKIES

Cookies are small text files stored by your browser on your computer when you visit our Site. We use cookies to improve our Site and make it easier to use. Cookies permit us to recognize users and avoid repetitive requests for the same information.

Cookies from our Site cannot be read by other Sites. Most browsers will accept cookies unless you change your browser settings to refuse them.

Cookies we use on our Site:

Strictly necessary cookies - These cookies are required for the operation of our Site. They help us to show you the right information, customize your experience, and allow us to implement and maintain security features as well as to help us detect malicious activities. Without these cookies operation of the Site would be impossible or its functioning may be severely affected.

You may find more information about how to delete cookies, as well as the other useful information related to the use of the cookies, on the website http://www.allaboutcookies.org/.

7. SENSITIVE INFORMATION

We do not collect sensitive information such as political opinions, religious or philosophical beliefs, racial or ethnic origin, genetic data, biometric data, health data or data related a sexual orientation.

Please do not send, upload, or provide us any sensitive data and contact us using the contact details below if you believe that we might have such information. We have a right to delete any information we believe might contain sensitive data.

8. PAYMENT INFORMATION

Please refer to the privacy policy which is available in our website https://www.loveyagutsbox.com.

9. THIRD PARTY LINKS

Our Site may have links to other websites. Please review their privacy policies to learn more about how they collect and use your personal data, because we do not control their policies and personal data processing practices.

10. RETENTION

We retain your personal information to provide services to you and as otherwise necessary to comply with our legal obligation, resolve disputes, and enforce our agreements.

We will retain your personal information as long as we need it to provide services to you, unless we are otherwise required by law or regulations to retain your personal information longer.

11. SECURITY

We have implemented security measures designed to protect the personal information you share with us, including physical, electronic and procedural measures. Among other things, we regularly monitor our systems for possible vulnerabilities and attacks.

Regardless of the measures and efforts taken by us, the transmission of information via the internet, email or text message is not completely secure. We do not guarantee the absolute protection and security of your personal information or any other User Content you upload, publish or otherwise share with us or anyone else.

We therefore encourage you to avoid providing us or anyone with any sensitive information of which you believe its disclosure could cause you substantial or irreparable harm.

If you have any questions regarding the security of our Site or Services, you are welcome to contact us at admin@loveyagutsbox.com.

12. YOUR RIGHTS

You are entitled to a range of rights regarding the protection of your personal information. Those rights are:

The right to access the information we have about you. If you wish to access your personal information that we collect, you can do so at any time by contacting us at admin@loveyagutsbox.com
The right to rectify inaccurate information about you. You can correct, update or request deletion of your personal information by contacting us using the contact details provided below.
The right to object to the processing. When we rely on your consent to process your personal information, you may withdraw consent at any time by contacting us using the contact details provided below. This will not affect the lawfulness of processing prior to the withdrawal of your consent.
The right to lodge a complaint. You can raise questions or complaints to the national Data Protection Agency in your country of residence in the event where your rights may have been infringed. However, we recommend attempting to reach a peaceful resolution of the possible dispute by contacting us first.
The right to erase any data concerning you. You may demand erasure of data without undue delay for legitimate reasons, e.g. where data is no longer necessary for the purposes it was collected, or where the data has been unlawfully processed.

If you choose to delete your account and all associated data (or specific parts of it), send an email to admin@loveyagutsbox.com requesting deletion of data. We'll process your request and delete all account data within (x [Max: 30]) days. You will receive an email confirmation as soon as it is done.

13. APPLICATION OF POLICY

This Policy applies only to the services offered by our Company. Our Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include our services or other sites linked from our Site or Services.

14. AMENDMENTS

Our Policy may change from time to time. We will post any Policy changes on our Site and, if the changes are significant, we may consider providing a more explicit notice (including, for certain services, email notification of Policy changes).

15. ACCEPTANCE OF THIS POLICY

We assume that all Users of this Site have carefully read this document and agree to its contents. If someone does not agree with this Policy, they should refrain from using our Site. We reserve the right to change our Policy at any time and inform by using the way as indicated in Section 14. Continued use of this Site implies acceptance of the revised Policy.

16. FURTHER INFORMATION

If you have any further questions regarding the data we collect, or how we use it, then please feel free to contact us at admin@loveyagutsbox.com

Really nice taste

I started taking the Balance powder after some ongoing struggles with Candida on my face and in my mouth. After a month of having it every day with water I’m feeling like my gut health has improved and my Candida has mostly cleared up. It’s very easy to mix into water and quite a mild nice taste with a hint of cinnamon. I’ll definitely keep this in my routine.

Taking Lactoferrin

I have begun taking one Lactoferrin capsule once a day to see if it helps with Painful Bladder Syndrome/IC.
I read a review on an American IC Network that said it is worth trying.They recommended using Lactoferrin produced in Australia and not the US.I was really pleased to come across your Website.So far I think the it is worth continuing taking Lactoferrin and my GP is happy with this.

I am Happy with this product what does it matter if this arrives in a pouch then a glass Jar

I am Happy with this product what does it matter if this arrives in a pouch then a glass Jar this product builds up your Iron and I am happy with this.

Can't stop, won't stop.

Since beginning this supplement a little over a year ago while pregnant my energy levels no longer feel depleted. I alternate between these and the organ blend paired with Lactoferrin and also wonder if this is why I've been illness free for 2years 🤗🤗🤗

Good

disappointed.

I ordered these and expected a glass jar as it is advertised and they arrived in pouch that can’t be recycled.

Energy back

I’m an active person but after taking LYG’s for a bit over a week now I am feeling real energy back in myself. The difference is I guess I don’t have to push to get my energy it’s just there. The Bentonite Clay had a noticeable soothing effect from the first use. I’ve settled into a routine of how I’m using my first box and the daily support help tips have been beneficial. I’ve down sized my meal portion size and noticed an easing in bloating. Looking forward to seeing where I sit after a full month of taking LYG’s. John.

Miracle Skin Cream

I use this as my nightly moisturizer. I wake up the next day with my face noticeably healthier and brighter. Great for healing closed wounds and scabs too.

This is part of my essential every day in my coffee love i!

Loving this!

TALLOW MOISTURISING BALM WITH COLD PRESSED SHEA & JOJOBA OIL- FACE & BODY

Gut conditioner

I love them all, maybe I don’t reach for the PH test strips as much but absolutely love everything else. It makes me feel a nice almost cooling/hydrated sensation (if it makes any sense) all the way down to my stomach, hair is feeling soft and hydrated. I suffer from psoriasis and have not seen a change yet but I’m only on my first month.

Overall improvement

Sleep, skin and a happy tummy😊
Love,love,love all of these products so far. The fridge magnets that help track what you’re taking daily is such a clever idea. Have recommended to so many friends.

Highly recommend!!!

Have been using it for a couple of weeks now. I absolutely love it. Much more gentle on my sensitive skin. Cleans well. I love that I can also use it on my face. The lathering is great.

Feeling the difference

My energy levels and stomach are starting to thrive again.

Amazing product!

Initially I was making my smoothies with water and fruit, and they were okay, but now I'm making them with organic milk and the smoothies are insanely creamy and delicious. They remind me of banana milkshakes my Dad used to make with banana and vanilla ice cream, but knowing they're made from high quality protein with added benefits is amazing. I have this product on subscription as it's become a permanent part of my diet

I have fixed my IBS with these products. They actually work and I’m feeling great. Highly recommend LYG if you’re experiencing gut issues

Delicious!

I live the Digestive Tea. It’s delicious and I’m sure it soothes my tummy. Win Win!

Iron back to normal levels

Excellent product, my iron is back to normal range since coming off Maltofer.

Whey more protein

First time I’ve used this product
I’ve found that it’s easy on my gut and great for my morning smoothie.

THE LOVELIEST

herbal tea I've ever had. Beats store bought labels hands down. Almost tastes like Lemsip but so much nicer. Full bodied, clean, refreshing.. just 100% yummy!

Cannot recommend enough, this is a game changer and has made me feel so good. Its honestly changed my life.

Do not like the taste. Unfortunately wont buy again

Easy to take with no after taste

Use in my porridge and smoothies. Didnt like it in hot drinks

Healing

Hi. I’ve nearly finished my first Love ya guts box. I know my gut is going to take time to heal but I know also that I’m taking the best action to heal my gut. I feel confident that this is going to work. I’m being very careful with what I eat. I’m in for the long haul. Good things take time.