Frequently Asked Questions

What is the Love Ya Guts Box?

The Love Ya Guts Box is a box full with the most essential, foundational supplements that each women needs to start healing their gut. Each month we send out a new supply of these beautiful products ...with a few added goodies. Each new months supply is intended to keep you consistent and excited about the journey and process of healing your gut. It is one day at a time. Which is why we give you a months supply and help you each and every single day.

How much does it cost?

The Love Ya Guts Subscription Box starts at just $71.40/month. The prices vary depending on your subscription option and how consistent you are.
Shipping on all of our subscription options also varies depending upon the region you are in.  

How do I subscribe to a Love Ya Guts Box?

Starting your Love Ya Guts journey is super simple. Just click here to choose which plan suits you best.

How do the Love Ya Guts team choose what is in the box?

We have relentlessly researched, tested and collaborated with a few amazing products that have all been specifically chosen for a purpose within the box. Each product has certain properties, herbs, mechanism of action and functions within the digestive system that are necessary when starting to heal the digestive system.
We have made sure each product has a purpose and will support you in your journey. All are 100% organic and natural supplements suited to the Love Ya Guts mission.

Can I try just one box?

Yes! Although we recommend a longer journey with us, you are more then welcome to just buy one box.

We are only available as part of a subscription but if you’d like to just try one box, then sign up for the one month subscription which can be cancelled at anytime. We just need 5 days notice so we don’t have you second box packed and ready.

Can I add other things to my box?

Yes! Each month we have new and exciting products that can be added to your box. Either on a subscription method or just as a once off! Each product is 100% supported by Love Ya Guts and are all apart of the process. We highly recommend adding these into your boxes.

How often do the LYG boxes get shipped?

We now ship every week day.

MEMBERSHIP & BILLING QUESTIONS

How do I change my payment information?

Just simply log into your account and click the ‘Manage your Subscription’ button. Click on billing information, then choose the ‘update card’ option. Make sure you save all of your changes!

How do I change my address?

Just log in to your account and click the ‘Manage your subscription’ button. Then chose ‘Edit’ to change your shipping information.
 
Please make sure you change your address with at least 7 days notice before the next box delivery. If you have missed the cut off time please email admin@loveyagutsbox.com to check.

How can I get a refund?

Love Ya Guts does not offer refunds or partial refunds. For monthly, 3, 6, 12 month subscription plans that have already started; Love Ya Guts Box may at it’s own discretion decide to offer a refund under certain circumstances. Please email admin@loveyagutsbox.com

What are your Billing & Cancellation Policies?

All subscriptions automatically renew unless cancelled by sending an email to: admin@loveyagutsbox.com

You will be billed every 4 weeks automatically unless we receive cancellation notice.
The 3 and 6 month subscriptions are a commitment to that entire length of time. Only the month to month subscription allows cancellation at least 5 days before the renewal date.

If you do choose to cancel the 3 and 6 month subscription there is a cancellation fee of one months payment.

If I cancel, will I still receive all of my boxes?

Yes, you can cancel at anytime (except for the month to month subscription for which we require 5 days notice for your cancellation) and will still receive all the boxes remaining on your subscription.

When am I billed?

You will be billed the day you sign up to Love Ya Guts box. Continuing this, you will be placed on our advanced billing cycle of every four weeks.

Based on 1462 reviews
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WHEY MORE PROTEIN POWDER
Jimmy Pham (Melbourne, AU)
Cleanest & Purest Protein!

It is so versatile and mixes well yoghurt and coffee!

Great way to get in my protein intake and the extra benefits of colostrum included is epic!

Not to mention the Amla berry for extra absorption. Very well thought through for optimal intake! Incredible stuff.

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BALANCE POWDER
Emma S (Brisbane, AU)
Really nice taste

I started taking the Balance powder after some ongoing struggles with Candida on my face and in my mouth. After a month of having it every day with water I’m feeling like my gut health has improved and my Candida has mostly cleared up. It’s very easy to mix into water and quite a mild nice taste with a hint of cinnamon. I’ll definitely keep this in my routine.

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LACTOFERRIN CAPSULES (375mg)
Jane wood (Wellington, NZ)
Taking Lactoferrin

I have begun taking one Lactoferrin capsule once a day to see if it helps with Painful Bladder Syndrome/IC.
I read a review on an American IC Network that said it is worth trying.They recommended using Lactoferrin produced in Australia and not the US.I was really pleased to come across your Website.So far I think the it is worth continuing taking Lactoferrin and my GP is happy with this.

A
GRASSFED BEEF SPLEEN CAPSULES
Ann Lambert (Melbourne, AU)
I am Happy with this product what does it matter if this arrives in a pouch then a glass Jar

I am Happy with this product what does it matter if this arrives in a pouch then a glass Jar this product builds up your Iron and I am happy with this.

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ORGANIC BEEF LIVER CAPSULES
Emma Hart (Christchurch, NZ)
Can't stop, won't stop.

Since beginning this supplement a little over a year ago while pregnant my energy levels no longer feel depleted. I alternate between these and the organ blend paired with Lactoferrin and also wonder if this is why I've been illness free for 2years 🤗🤗🤗

A
GRASSFED BEEF SPLEEN CAPSULES
Anonymous (Townsville, AU)
disappointed.

I ordered these and expected a glass jar as it is advertised and they arrived in pouch that can’t be recycled.

Energy back

I’m an active person but after taking LYG’s for a bit over a week now I am feeling real energy back in myself. The difference is I guess I don’t have to push to get my energy it’s just there. The Bentonite Clay had a noticeable soothing effect from the first use. I’ve settled into a routine of how I’m using my first box and the daily support help tips have been beneficial. I’ve down sized my meal portion size and noticed an easing in bloating. Looking forward to seeing where I sit after a full month of taking LYG’s. John.

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TALLOW REPAIR BALM
Jess Lovelace (Melbourne, AU)
Miracle Skin Cream

I use this as my nightly moisturizer. I wake up the next day with my face noticeably healthier and brighter. Great for healing closed wounds and scabs too.

V
COLLAGEN PLUS
Victoria

This is part of my essential every day in my coffee love i!

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Love Ya Guts Box One Time Purchase
Cinthia (Dunedin, NZ)
Gut conditioner

I love them all, maybe I don’t reach for the PH test strips as much but absolutely love everything else. It makes me feel a nice almost cooling/hydrated sensation (if it makes any sense) all the way down to my stomach, hair is feeling soft and hydrated. I suffer from psoriasis and have not seen a change yet but I’m only on my first month.

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Love Ya Guts Foundation Box
Rebecca Connell (Forster, AU)
Overall improvement

Sleep, skin and a happy tummy😊
Love,love,love all of these products so far. The fridge magnets that help track what you’re taking daily is such a clever idea. Have recommended to so many friends.

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TALLOW SOAP WITH SHEA & COCONUT OIL
Dancing Brushstrokes (Sydney, AU)
Highly recommend!!!

Have been using it for a couple of weeks now. I absolutely love it. Much more gentle on my sensitive skin. Cleans well. I love that I can also use it on my face. The lathering is great.

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ORGANIC BENTONITE CLAY
Lynda Westendorp (Melbourne, AU)
Feeling the difference

My energy levels and stomach are starting to thrive again.

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WHEY MORE PROTEIN POWDER
Cat Thompson (Sydney, AU)
Amazing product!

Initially I was making my smoothies with water and fruit, and they were okay, but now I'm making them with organic milk and the smoothies are insanely creamy and delicious. They remind me of banana milkshakes my Dad used to make with banana and vanilla ice cream, but knowing they're made from high quality protein with added benefits is amazing. I have this product on subscription as it's become a permanent part of my diet

I have fixed my IBS with these products. They actually work and I’m feeling great. Highly recommend LYG if you’re experiencing gut issues

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DIGESTIVE BLEND TEA
Margaret A (Perth, AU)
Delicious!

I live the Digestive Tea. It’s delicious and I’m sure it soothes my tummy. Win Win!

Iron back to normal levels

Excellent product, my iron is back to normal range since coming off Maltofer.

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WHEY MORE PROTEIN POWDER
Robyn (Wellington Point, AU)
Whey more protein

First time I’ve used this product
I’ve found that it’s easy on my gut and great for my morning smoothie.

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DIGESTIVE BLEND TEA
Deb Hall (Brisbane, AU)
THE LOVELIEST

herbal tea I've ever had. Beats store bought labels hands down. Almost tastes like Lemsip but so much nicer. Full bodied, clean, refreshing.. just 100% yummy!

Cannot recommend enough, this is a game changer and has made me feel so good. Its honestly changed my life.

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COLLAGEN PLUS
Melissa

Do not like the taste. Unfortunately wont buy again

Easy to take with no after taste

Use in my porridge and smoothies. Didnt like it in hot drinks