Frequently Asked Questions

What is the Love Ya Guts Box?

The Love Ya Guts Box is a box full with the most essential, foundational supplements that each women needs to start healing their gut. Each month we send out a new supply of these beautiful products ...with a few added goodies. Each new months supply is intended to keep you consistent and excited about the journey and process of healing your gut. It is one day at a time. Which is why we give you a months supply and help you each and every single day.

How much does it cost?

The Love Ya Guts Subscription Box starts at just $71.40/month. The prices vary depending on your subscription option and how consistent you are.
Shipping on all of our subscription options also varies depending upon the region you are in.  

How do I subscribe to a Love Ya Guts Box?

Starting your Love Ya Guts journey is super simple. Just click here to choose which plan suits you best.

How do the Love Ya Guts team choose what is in the box?

We have relentlessly researched, tested and collaborated with a few amazing products that have all been specifically chosen for a purpose within the box. Each product has certain properties, herbs, mechanism of action and functions within the digestive system that are necessary when starting to heal the digestive system.
We have made sure each product has a purpose and will support you in your journey. All are 100% organic and natural supplements suited to the Love Ya Guts mission.

Can I try just one box?

Yes! Although we recommend a longer journey with us, you are more then welcome to just buy one box.

We are only available as part of a subscription but if you’d like to just try one box, then sign up for the one month subscription which can be cancelled at anytime. We just need 5 days notice so we don’t have you second box packed and ready.

Can I add other things to my box?

Yes! Each month we have new and exciting products that can be added to your box. Either on a subscription method or just as a once off! Each product is 100% supported by Love Ya Guts and are all apart of the process. We highly recommend adding these into your boxes.

How often do the LYG boxes get shipped?

We now ship every week day.

MEMBERSHIP & BILLING QUESTIONS

How do I change my payment information?

Just simply log into your account and click the ‘Manage your Subscription’ button. Click on billing information, then choose the ‘update card’ option. Make sure you save all of your changes!

How do I change my address?

Just log in to your account and click the ‘Manage your subscription’ button. Then chose ‘Edit’ to change your shipping information.
 
Please make sure you change your address with at least 7 days notice before the next box delivery. If you have missed the cut off time please email admin@loveyagutsbox.com to check.

How can I get a refund?

Love Ya Guts does not offer refunds or partial refunds. For monthly, 3, 6, 12 month subscription plans that have already started; Love Ya Guts Box may at it’s own discretion decide to offer a refund under certain circumstances. Please email admin@loveyagutsbox.com

What are your Billing & Cancellation Policies?

All subscriptions automatically renew unless cancelled by sending an email to: admin@loveyagutsbox.com

You will be billed every 4 weeks automatically unless we receive cancellation notice.
The 3 and 6 month subscriptions are a commitment to that entire length of time. Only the month to month subscription allows cancellation at least 5 days before the renewal date.

If you do choose to cancel the 3 and 6 month subscription there is a cancellation fee of one months payment.

If I cancel, will I still receive all of my boxes?

Yes, you can cancel at anytime (except for the month to month subscription for which we require 5 days notice for your cancellation) and will still receive all the boxes remaining on your subscription.

When am I billed?

You will be billed the day you sign up to Love Ya Guts box. Continuing this, you will be placed on our advanced billing cycle of every four weeks.

Based on 1489 reviews
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LACTOFERRIN CAPSULES (375mg)
Lisa Hughan (Melbourne, AU)
Great Product :)

My son was taking other iron supplements with no change in his levels. Love ya Guts has helped me understand lactoferrin's role when it comes to iron transportation. We have been only using this product for a few weeks but notice a difference already. I am going to start taking it too- as a long time vegetarian. Thanks so much!

Great Product!

I have been giving my son other iron supplements with no change in his levels.
Love ya guts has helped me understand how iron absorption works and what else you need to do and take to improve iron levels. Thanks so much!

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FULVIC & HUMIC CONCENTRATE
Lisa Hughan (Melbourne, AU)
Kid Approved!

Very easy to take..
Can hide these drops in my kids water and they don't know the difference :)

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GRASSFED & FINISHED BOVINE COLLAGEN
Bonny Lunnon (Bundaberg, AU)
Love this product

I have been using this collagen for about three months. I add it to my coffee or mix into yoghurt or a smoothie. I feel that my skin is firmer and less breakouts. Also taking it to improve gut health.

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ORGANIC BEEF LIVER CAPSULES
Bonny Lunnon (Brisbane, AU)
Beef liver capsules

I have been using the beef liver capsules for several months. Our family as a whole has gut and skin issues and I feel the capsules are a part of improving our overall heath. So easy to use, I pop them in smoothies and main meals, there is no obvious taste or smell.

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HORMONE HEALTH BUNDLE
Megan (Sydney, AU)
So far sooo good!

My daughter has been struggling with gut health and acne for some time, and within 2 weeks of taking these supps, she’s started feeling more energetic and her skins looking much clearer.

S
Love Ya Guts Foundation Box
Suse S. (Melbourne, AU)
Foundation Box

I have really enjoyed receiving my foundation box each month. It’s been full of surprises and great products. I particularly enjoyed the range of teas and the different ‘powders’ like the collagen, gelatin, broth and ‘balance’ formulation. Definitely helped remind me to look after my gut everyday in an otherwise crazy busy life at present with multiple renovations, kids and full time work! Recipes were also a fun & helpful inclusion! Thank you 🙏

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GRASS FED GELATIN
Evie (Tahuna, NZ)
The best gelatin

I'm from NZ, our options are limited. There is a company here with 'organics' in the title. They make a gelatin & I was told it was the 'best'. Apon watching them create 'gummie' blends for children I quickly read the ingredients list & was shocked. This is yet another green washing company. I checked their website & found 'sulphites' are added to their gelatin! But it's not listed on the actual product. Nor is the product 'organic'. This is so frustrating & happens often I find with companies.

On finding LGYB gelatin I found a company that has good quality products. The gelatin is the best I've found, with no hidden ingredients or green washing agendas. A great product, thank you.

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Love Ya Guts Box One Time Purchase
Teresia (Melbourne, AU)
Slow Journey

Taking my journey slowly to understand the differences using these products. Appreciate the daily emails and info. Keeps me motivated and a reminder to stay on track. Feeling some slight differences. While I have looked at a lot of different products. LYG is the first one I have actually thought was not just trying to sell me product!

Favourite for iron support and blood building in pregnancy

Love these high quality spleen capsules to support iron levels during my pregnancy.

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LACTOFERRIN CAPSULES (375mg)
Kira (Sydney, AU)
Great iron & immune support

Started using lactoferrin & spleen capsules in my third trimester to try and raise my ferritin levels more naturally after iron bisglycinate only raised them a tiny bit. Haven't retested yet but loving the numerous benefits of lactoferrin on gut and immune health as well.

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WHEY MORE PROTEIN POWDER (PRE ORDER)
Helen Glucina-Stevens (Wellington, NZ)
Great restorative

This product is so gentle on the gut and brilliant for that very much needed extra lift of energy in the morning to keep you going all day. Smoothies, porridge.Im Interested to try in the coffee. Thanks

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COLLOIDAL SILVER
Gina (Melbourne, AU)
Gina

Was starting to get an ear ache, put a couple of drops of the colloidal silver...all gone.

Gina

has made a big difference to the pain from my arthritis. Have bought more. awesome stuff.

Gina

love love love this soap. bought one for the grandkids. Will be buying again

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FULVIC & HUMIC CONCENTRATE
Liz Scott (Brisbane, AU)
Works well!

Since using this product, I've been feeling heaps better. There's no flavour to speak of so works in all beverages even water.

J
WHEY MORE PROTEIN POWDER (PRE ORDER)
Jenny Saunders (Auckland, NZ)
Amazing stuff

I have made smoothies for years and now I have this Whey powder it makes the smoothies so much more filling and a great texture - love it

More energy, less fatigue

My iron levels have been low for the last 8 months and had been feeling very fatigued despite plenty of sleep. Since taking 4 capsules consistently for 5 weeks I and feeling a noticeable difference. I have more energy and no fatigue. Will purchase again

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LACTOFERRIN CAPSULES (375mg)
Christina Self (Sydney, AU)
Natural Iron Booster

Thank goodness there is a way to boost my iron that is gut friendly! I discovered this product after I found out my standard iron supplement was actually FEEDING my Candida issues, causing even more imbalance in my gut. Don't hesitate to try it out!

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FULVIC & HUMIC CONCENTRATE
Chloe (Perth, AU)
Top notch

A little bottle of liquid health gold that goes a long way!

Life changing

I have been taking these supplements for awhile now because of how well they work. These are the first product I've found that actually work on my severely low iron. Had a check up with my doctor after 6 or so weeks of using them and had my first proper rise in my iron levels in years. I have been telling everybody that needs support to get onto these asap. Highly recommend!

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COLLAGEN PLUS
Anonymous (Brisbane, AU)

This is in my everyday routine! I love the LYG products, something that has worked wonders for my gut!

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TALLOW REPAIR BALM
Amber R (Tauranga, NZ)
Highly recommend!

I used this after I got what appeared to be a fungal rash on my skin. I'd gone to my doctor and prescribed a cream that didn't make an improvement... I used this and it cleared up no problem at all!

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GRASSFED & FINISHED BOVINE COLLAGEN
Litsa Windust (Auckland, NZ)
Just natural

Love love ya guts collagen. Nice to know I’m taking something clean and natural without random flavours and fillers. I have it in my smoothie with the love ya guys protein and liver caps every morning.

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WHEY MORE PROTEIN POWDER (PRE ORDER)
Alena Bugden (Sydney, AU)
My secret weapon

I’m a busy mum of 4 and I really struggle to get enough protein during the day so as a result, i often burn-out early and end up snacking or over-eating at dinner time! I’ve used other protein powders before but the ingredients are HORRIBLE and i always worry about what they’re doing to me. I certainly wouldn’t ever feed them to my kids! This protein powder is a game changer… I’m getting the protein my body needs to run around after my kids AND I can rest easy knowing there’s no nasties!! I mix mine into some milk with maple syrup and it’s beautiful! I also add it into my kids smoothies. Highly recommend! Thanks LYG