Frequently Asked Questions

What is the Love Ya Guts Box?

The Love Ya Guts Box is a box full with the most essential, foundational supplements that each women needs to start healing their gut. Each month we send out a new supply of these beautiful products ...with a few added goodies. Each new months supply is intended to keep you consistent and excited about the journey and process of healing your gut. It is one day at a time. Which is why we give you a months supply and help you each and every single day.

How much does it cost?

The Love Ya Guts Subscription Box starts at just $71.40/month. The prices vary depending on your subscription option and how consistent you are.
Shipping on all of our subscription options also varies depending upon the region you are in.  

How do I subscribe to a Love Ya Guts Box?

Starting your Love Ya Guts journey is super simple. Just click here to choose which plan suits you best.

How do the Love Ya Guts team choose what is in the box?

We have relentlessly researched, tested and collaborated with a few amazing products that have all been specifically chosen for a purpose within the box. Each product has certain properties, herbs, mechanism of action and functions within the digestive system that are necessary when starting to heal the digestive system.
We have made sure each product has a purpose and will support you in your journey. All are 100% organic and natural supplements suited to the Love Ya Guts mission.

Can I try just one box?

Yes! Although we recommend a longer journey with us, you are more then welcome to just buy one box.

We are only available as part of a subscription but if you’d like to just try one box, then sign up for the one month subscription which can be cancelled at anytime. We just need 5 days notice so we don’t have you second box packed and ready.

Can I add other things to my box?

Yes! Each month we have new and exciting products that can be added to your box. Either on a subscription method or just as a once off! Each product is 100% supported by Love Ya Guts and are all apart of the process. We highly recommend adding these into your boxes.

How often do the LYG boxes get shipped?

We now ship every week day.

MEMBERSHIP & BILLING QUESTIONS

How do I change my payment information?

Just simply log into your account and click the ‘Manage your Subscription’ button. Click on billing information, then choose the ‘update card’ option. Make sure you save all of your changes!

How do I change my address?

Just log in to your account and click the ‘Manage your subscription’ button. Then chose ‘Edit’ to change your shipping information.
 
Please make sure you change your address with at least 7 days notice before the next box delivery. If you have missed the cut off time please email admin@loveyagutsbox.com to check.

How can I get a refund?

Love Ya Guts does not offer refunds or partial refunds. For monthly, 3, 6, 12 month subscription plans that have already started; Love Ya Guts Box may at it’s own discretion decide to offer a refund under certain circumstances. Please email admin@loveyagutsbox.com

What are your Billing & Cancellation Policies?

All subscriptions automatically renew unless cancelled by sending an email to: admin@loveyagutsbox.com

You will be billed every 4 weeks automatically unless we receive cancellation notice.
The 3 and 6 month subscriptions are a commitment to that entire length of time. Only the month to month subscription allows cancellation at least 5 days before the renewal date.

If you do choose to cancel the 3 and 6 month subscription there is a cancellation fee of one months payment.

If I cancel, will I still receive all of my boxes?

Yes, you can cancel at anytime (except for the month to month subscription for which we require 5 days notice for your cancellation) and will still receive all the boxes remaining on your subscription.

When am I billed?

You will be billed the day you sign up to Love Ya Guts box. Continuing this, you will be placed on our advanced billing cycle of every four weeks.

Based on 1618 reviews
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Tallow balm

Recently moved interstate to a much drier climate and my skin was struggling. Normal moisturiser wasn’t doing the job however since using the tallow balm my skin feels great! Dryness has almost gone completely and have only been using the balm for a week or so. Recommend this product

B
WHEY MORE PROTEIN POWDER
Bel (Gold Coast, AU)
Best protein powder

By far the best protein powder I’ve tried, really smooth digestion and can tolerate all foods except gluten now combining it with collagen plus powder ….also makes the best pancakes without having to use any gluten free flour ….very happy I’ve found it

B
WHEY MORE PROTEIN POWDER
Brianna Ljubovic (Adelaide, AU)
Love, love, love this stuff

I have hated every protein powder I’ve tried, it’s got too much sweet flavouring, too powdered , clumpy. This stuff blends nicely in any drink, it’s smooth, doesn’t overpower, added collagen bonus! Can’t get enough!

Great collagen

Great product. I slip it into just about everything

S
WHEY MORE PROTEIN POWDER
Sara Sidor (Brisbane, AU)
Delicious!.

Thrilled to have a milkshake that is nothing but wholesome goodness! My body is loving it! No added nasties.

Life changing supplements

I recently started using these tablets, and I can honestly say they have been a game-changer for me. The energy they provide is beyond anything I've experienced before. I feel more energised and focused throughout the day, and it's made a significant difference in my daily routine. I genuinely believe these tablets have changed my life for the better. Highly recommend giving them a try if you’re looking for a vitality boost!

Great supplement.

The BEST whey protein powder out there hands down.

S
ORGANIC BONE BROTH POWDER
Samantha (Hamilton, NZ)
LOVE!

i LOVE this bone broth, i mix it with organic miso paste. (i had been put off by another review, but im glad i finally tried it for myself!) I've only ever found 1 other broth that i like, my taste buds & body is super picky! So im super glad to have this one from LYG now! ☺️🫶

J
WHEY MORE PROTEIN POWDER
Jo (Christchurch, NZ)
Best protein powder

I don’t generally like protein powders - but this one I love.
Can’t taste it , makes smoothies thick and creamy. Love the ingredients. And it feels good in my tummy :)

J
PURE MSM CAPSULES (METHYL SULFONYL METHANE)
Jenny Saunders (Wellington, NZ)
Amazing for your gut

I have been taking MSM for about 10 months now and my gut feels so much healthier. I used to struggle a lot with bloating and now I honestly have none.

B
WHEY MORE PROTEIN POWDER
Bailey Martin (New Plymouth, NZ)
Best protein your money can buy!

Best protein on the market, enjoy that there’s no flavour. So easy to add to smoothies and that my 2 year old can enjoy the goodness as well. Big wins!

Amazing product!

M
COLLAGEN PLUS
Michael Carter (Brisbane, AU)
Started feeling better straight away!

The Collengen Plus has been a important part of the process, helping restore my stomach lining to former less irritated state.

R
Love Ya Guts Foundation Box
Rosasharn Vincent (Auckland, NZ)
Amazing products!!

Absolutely in love with all of these products, they’ve all helped me to sleep better, maintain energy levels and just feel better in general! Honestly can’t recommend LYG enough!! Thanks so much

K
PREGNANCY & BREASTFEEDING BUNDLE
Kay Bee (Brisbane, AU)
Love these products

I’m loving how great I’m feeling using these supplements. I have so much more energy and my skin is so much clearer.

B
COLLAGEN PLUS
Briana J (Auckland, NZ)
Miracle gut products

I’m so thankful I found love ya guts. Crohn’s disease sufferer here and since I’ve been taking the collagen powder, balance powder, fulvic humic drops and sometimes the clay, my symptoms have disappeared. I’m on no medication but consistently have the collagen and balance powder and truely believe in these gut healing and supportive products. Thank you so much for creating these Brooke!

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WHEY MORE PROTEIN POWDER
Terri Smith (Auckland, NZ)
Lovely product

Love this product. Won’t buy elsewhere now and the kids have it too. I put 5 scoops into morning smoothie for all five family members and can sleep a little easier knowing we are hitting targets. Tasteless.

J
GRASSFED & FINISHED BOVINE COLLAGEN
Jill Hodder (Brisbane, AU)
Best powder by far

LYG Collagen is easy to use as it disolves easily. I use in my black tea each morning, in the winter I put it in porridge. Great in a smoothy too. I've been using for over 12 months. Love it.

D
COLLAGEN PLUS
Donna Stoddard (Adelaide, AU)
Creamy & Delicious Collagen Plus

A lovely surprise when trying the new Collagen Plus formula. Makes my daily morning coffee extra creamy and even more delicious! Superb formula and love that it has minimal ingredients but very appropriate ones 💕💕

C
ORGANIC ZEOLITE POWDER
Christina Self (Perth, AU)
Best Product EVER!

I find this product helps settle my gut immensely from a known bacterial overgrowth - take daily for best results!!

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Love Ya Guts Foundation Box
Nikki Cheney (Sydney, AU)
LYG FB

I have been using the LYG Foundation Box products for 3 weeks after receiving an Inflammatory Arthritis diagnosis and daily debilitating pain and inflammation for 6 months.
I was very reluctant to commence the prescribed medication from my rheumatologist due to the many side effects (some irreversible), so began researching alternative methods to try and assist my body into remission. I found the gut/arthritis link to be strong and thought I had nothing to lose by exploring this and trying to repair my gut.
After starting to use the products in my LYG FB, along with following the recommended dietary changes, I began seeing and feeling changes in my body (almost immediately)
- My ankle no longer swells each afternoon to the point of affecting my ability to walk/stand and prevent me wearing specific footwear.
- My pain levels have reduced to 0/10 most days.
- My energy levels have improved significantly, as has my sleep and anxiety.
All of the above has been a huge relief to me and has allowed me to regain normality and function that I didn’t think I would ever get back.
I will be forever grateful for the help back to health and an excited to see what further changes I feel after completing the recommended cycles of the LYG FB.

M
ORGANIC BEEF LIVER CAPSULES
Michelle Collyer (Sunshine Coast, AU)

I purchased your Organic Beef Liver Capsules for my daughter.
She’d been constantly fatigued from low ironed and tried many other iron supplements which left her bloated, upset gut and nauseous, with levels dropping with each blood test.
After a matter of days her energy improved with absolutely none of the usual negative side effects. We haven’t even added the Fulvic & Humic Concentrate to improve absorption as yet ( we wanted to add one supplement at a time)
We highly recommend the Liver capsules and will continue to purchase.

K
Love Ya Guts Box Foundation Box One Time Purchase
Kylie Hardgrave (Toowoomba, AU)
Now my guts love me back. ❤️

I am a 51 year old female that has put on 18 kilos in the past 2 years. Medication and the general aging process has contributed to this.

I recall at age 27 I did the holistic, naturopath guided detox that involved drinking clay and after the month my skin was glowing so I was on the hunt for digestible clay when I came across 'Love ya guts'. I've been using the foundation box for a fortnight now and the aches and pains I experienced upon waking are gone. I was so impressed after the first week that I ordered the digestion and skincare box.
I love the rewards program of getting money off my next order and that my pregnant looking belly is gone.
This is the lifestyle change I've been looking for and the daily emails give me information in bite size pieces, easy to process.
Next I'm buying the skincare products because if they work as well as the gut boxes, I will save myself a fortune.

Really helpful in resolving Candidiasis overgrowth.

Have been on the Foundation Box protocol now for 2 weeks, along with a clean diet free from, sugar, grains and alcohol while I have been dealing with Gastrointestinal (GI) candidiasis, after 3 courses of antibiotics from a tooth abscess.I feel so much better, and have lost a lot of bloating, pain, fogginess and lethargy. The support of the daily information via email & the products have been fantastic.
I am sleeping much better, feel much calmer and am up and out of bed much earlier with more energy too. Really love my Liver Detox Tea routine before bed❤️