Frequently Asked Questions

What is the Love Ya Guts Box?

The Love Ya Guts Box is a box full with the most essential, foundational supplements that each women needs to start healing their gut. Each month we send out a new supply of these beautiful products ...with a few added goodies. Each new months supply is intended to keep you consistent and excited about the journey and process of healing your gut. It is one day at a time. Which is why we give you a months supply and help you each and every single day.

How much does it cost?

The Love Ya Guts Subscription Box starts at just $71.40/month. The prices vary depending on your subscription option and how consistent you are.
Shipping on all of our subscription options also varies depending upon the region you are in.  

How do I subscribe to a Love Ya Guts Box?

Starting your Love Ya Guts journey is super simple. Just click here to choose which plan suits you best.

How do the Love Ya Guts team choose what is in the box?

We have relentlessly researched, tested and collaborated with a few amazing products that have all been specifically chosen for a purpose within the box. Each product has certain properties, herbs, mechanism of action and functions within the digestive system that are necessary when starting to heal the digestive system.
We have made sure each product has a purpose and will support you in your journey. All are 100% organic and natural supplements suited to the Love Ya Guts mission.

Can I try just one box?

Yes! Although we recommend a longer journey with us, you are more then welcome to just buy one box.

We are only available as part of a subscription but if you’d like to just try one box, then sign up for the one month subscription which can be cancelled at anytime. We just need 5 days notice so we don’t have you second box packed and ready.

Can I add other things to my box?

Yes! Each month we have new and exciting products that can be added to your box. Either on a subscription method or just as a once off! Each product is 100% supported by Love Ya Guts and are all apart of the process. We highly recommend adding these into your boxes.

How often do the LYG boxes get shipped?

We now ship every week day.

MEMBERSHIP & BILLING QUESTIONS

How do I change my payment information?

Just simply log into your account and click the ‘Manage your Subscription’ button. Click on billing information, then choose the ‘update card’ option. Make sure you save all of your changes!

How do I change my address?

Just log in to your account and click the ‘Manage your subscription’ button. Then chose ‘Edit’ to change your shipping information.
 
Please make sure you change your address with at least 7 days notice before the next box delivery. If you have missed the cut off time please email admin@loveyagutsbox.com to check.

How can I get a refund?

Love Ya Guts does not offer refunds or partial refunds. For monthly, 3, 6, 12 month subscription plans that have already started; Love Ya Guts Box may at it’s own discretion decide to offer a refund under certain circumstances. Please email admin@loveyagutsbox.com

What are your Billing & Cancellation Policies?

All subscriptions automatically renew unless cancelled by sending an email to: admin@loveyagutsbox.com

You will be billed every 4 weeks automatically unless we receive cancellation notice.
The 3 and 6 month subscriptions are a commitment to that entire length of time. Only the month to month subscription allows cancellation at least 5 days before the renewal date.

If you do choose to cancel the 3 and 6 month subscription there is a cancellation fee of one months payment.

If I cancel, will I still receive all of my boxes?

Yes, you can cancel at anytime (except for the month to month subscription for which we require 5 days notice for your cancellation) and will still receive all the boxes remaining on your subscription.

When am I billed?

You will be billed the day you sign up to Love Ya Guts box. Continuing this, you will be placed on our advanced billing cycle of every four weeks.

Based on 1531 reviews
88%
(1344)
7%
(109)
2%
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K
WHEY MORE PROTEIN POWDER
K Golding (Sydney, AU)
Definitely give it a go!

Haven’t used it a lot, but already noticed a massive difference in gut and skin conditions. Highly recommend and will definitely be buying again.

Best results

I have struggled with my iron for years and the pharmaceutical iron tablets just did not agree with my system. Since taking these I’ve never dropped my levels again. I get bloods done yearly just to keep an eye on it and I’ve never dropped back down below the safe level. Two years on now. No bad taste or smell and gentle on your tummy. The perfect natural remedy!

F
COLLAGEN PLUS
Francesca Frazzetto (Sydney, AU)
Absolutely my favourite product!

I am very satisfied with this product, it adds volume to my hair and makes my skin soft and silky!

Love the products but Did not get this free gift

I have not received any information on the books or the LYG app for the program. I have emailed admin with no reply yet.

Best protein powder i have tried! Not gritty like other powders. Taste is good and the blend is fluffy and good tasting. The clean ingredients is a major bonus. Highly recommend.

K
LIVER DETOX TEA
K Golding (Sydney, AU)
Love it!

Love this tea. It’s perfect to have anytime and is so flavoursome. It’s amazing for the belly and you just feel healthy from the first sip. Definitely recommend!

J
GRASSFED & FINISHED BOVINE COLLAGEN
Jade Evans (Sydney, AU)
Collagen powder

I will be continuously buying this product! The collagen dissolves so easy, is tasteless and odourless which is amazing! I add it to my daughter’s food and she has no idea - which is great as she is 14 months old and some how knows when I put stuff in her food and will decide to not eat it 🤣
My nails have grown so much also and it’s only been I think 2 weeks?!

J
LACTOFERRIN CAPSULES (375mg)
Jade Evans (Sydney, AU)
Lactoferrin tablets

I am loving this product and have noticed a difference in my own gut health and also my 14 month old daughters skin (eczema) which was the reason I bought this product! Will definitely be re-purchasing these.

B
LACTOFERRIN CAPSULES (375mg)
Borana Cerma (Melbourne, AU)
Lactoferrin capsules

I have been suffering from low iron for a while now and I was recommended these by a friend. I have been using this product for nearly two months now and I feel a general improvement in gut and skin health. Very happy with it so far. Definitely recommend it.

J
LIVER DETOX TEA
Jodie Kaiser (Brisbane, AU)
Tea time

There’s nothing better than a good cuppa tea and LYG Detox tea is my absolute favourite anytime of the day or night.
Thank you for this beautiful blend.

C
WHEY MORE PROTEIN POWDER
Colette (Perth, AU)
Best protein powder out there!

Fabulous product. Best I have found! It's been really supportive with exercise and breastfeeding. Fabulous product

Great value!!

Such a great value product which is also produced locally and so nutritious. They delivered really quickly too!

Great product! I can feel the difference!

M
Love Ya Guts Foundation Box
Melody Cooper (Auckland, NZ)
Game changer

Got myself on the 6 month plan after seeing all the other great reviews online- got to say they weren’t lying. Gut is less gassy and bloated, energy has exponentially increased, and enjoying the routine of feeding my gut and wellbeing each day with a range of different products that come through in my box each month. Very thankful for this company. Grab yours today!

Incredible Product!

I bought this based off a recommendation I had seen on TikTok to assist with my hair growth but have noticed such a difference overall! I was constantly tired and had no idea why- clearly was low in iron! Couldn’t recommend this enough!

D
WHEY MORE PROTEIN POWDER
Diane Michael (Sydney, AU)
Something for the whole family

We have been using this protein powder since you released it! It’s the cleanest one I’ve seen on the market and the flavour is delicious! We add it to so many things, mainly as part of how we start our day! Thanks for providing us with an amazing product

N
TALLOW REPAIR BALM
Nikola Paget (Perth, AU)
Saved my hands

I had been working really hard and my hands being exposed wo extreme temps and loads of water. They were busted!
This balm had them back to health after two days and with only a small amount each time

Love the service. Its quick and easy.Thank you.

A
WHEY MORE PROTEIN POWDER
Anonymous (Sydney, AU)
Cleanest protein!

This is hands down, one of the cleanest and easily digestible protein powders I've had.

K
WHEY MORE PROTEIN POWDER
Katrina (Melbourne, AU)
Postpartum protein

Trying to up my morning protein postpartum and this has helped so much. Add it into a smoothie along side breakfast. Love that it is clean. Will keep buying again and again!

Best I've tried

I have tried a lot of collegen powers and none for them stand up to love your guts. Within a week my nails were stronger, I no longer bite them.

Soft skin

My skin has never felt so soft. I'm prone to dry skin and Tallow moisturiser has done wonders.

So affordable

I've been taking MSM for over a year now and I can definitely tell the difference in my nail and hair growth. And my inflammation has been reduced.Great product for a great price and the delivery is so fast. Can only recommend it.

AMAZING!

I have always had low iron levels especially when pregnant but these completely change that even when prescribed iron tablets have not worked. I believe they also level on my hormones. Amazing! I love them!