Mobile App Privacy Policy

Your privacy is extremely important to us! This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.loveyagutsbox.com.

The terms "You," "Your," "Yours" and "User" refer to the entity/person/organization using our site. When this Policy mentions "We", "Us," and "Our" it refers to Love Ya Guts Box and its subsidiaries and affiliates. “Site” refers to https://www.loveyagutsbox.com and its android and iOS mobile app

This Privacy Policy is governed by our Terms of Services.

For any questions regarding this Policy or any requests regarding the processing of personal data, please contact us at admin@loveyagutsbox.com.

1. INFORMATION WE COLLECT FROM YOU

We collect the information You provide us and this information is necessary for the adequate performance of the contractual arrangement which is in place between You and us and allow us to comply with our legal obligations.

  • Account Signup Information. When You create the account, we ask You to provide the signup information, such as Email, Name, Surname, Phone, Username, Passwords, Personal Number, Address.
  • Communication, chats, messages. When you communicate with us through email or any other way, we collect information about your communication and any information You choose to provide or disclose. In order to answer your request, we may access information provided by email, chats, purchase history, etc.
  • Payment Information. To order and use features of Site, we may require you to provide certain financial information in order to facilitate the processing of payments. We collect your Credit or debit card number, Credit or debit card type, Credit or debit card expiration date, Billing address, Tax number, Name and surname.
  • Login information. We collect Login information if You are logging to our account with Authentication Data.

2. INFORMATION WE COLLECT AUTOMATICALLY

When you use our Site or contact us directly we may collect information, including your personal information, about the way you act in our Site, the services You use and how You use them.

This information is necessary for the adequate performance of the contract between You and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Site.

  • Log data and Device information. We automatically collect log data and device information when you access and use the site, even if you have not created an Account or logged in. That information includes, among other things: Internet protocol (IP) addresses, Browser type, Internet service provider (ISP), Referring/exit pages, Operating system, Date/time stamp, Clickstream data.
  • Tracking technologies and Cookies. We use Cookies, Beacons, Tags, CI codes (click tracking), ISC (source tracking), ITC (item tracking codes), Phone model, Device ID, Customer number. We also automatically collect information about the device's operating system .
  • Geo-location data. We collect information about your approximate location as determined by data such as your IP address to offer you an improved user experience. Such data may be collected only when you access the Site using your device.
  • Usage information. We use a tool called "Google Analytics" to collect information about your interactions with the Site (what pages you visit, such as the pages or content you view, your searches for Listings, bookings you have made, and other actions on the Site. In consequence, Google, Inc. plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site). For more information please visit Google.
  • Publicly available personal Information.

3. THE WAY WE USE YOUR INFORMATION

We process your information adhering to the general data processing principles.

We may use the information we collect through our Site for a number of reasons, including to:

  • to identify user
  • to create account
  • to create trusted environment
  • to create statistics and analyze market
  • to stay connected
  • to customize marketing
  • to send billing information
  • to manage user orders
  • to contact user
  • to improve services
  • to ensure data security and prevent fraud
  • to comply with applicable laws
  • to request feedback
  • to post testimonials
  • to provide support

We will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate business interests.

4. DIRECT MARKETING

We may use your provided contact details for direct marketing. These direct marketing offers, depending on your preferences, may be personalized taking into account any other information which you have provided to us (e.g. location, social media profile information, etc.) or we have collected or generated from other sources as described below.

If you wish to withdraw the consent for direct marketing, and refuse to receive information from us, you may exercise such an option at any time you wish by updating your preferences in your account, following the instructions to unsubscribe in the received email.

5. HOW WE MAY SHARE YOUR INFORMATION

Site may send user information like email address to its mobile app provider Vajro and to Shopify if you use social login (Facebook, Google, Apple) or a one time code.

Site may use (currently or in the future) analytical tools like Google Analytics, Firebase Analytics, Clevertap and Appsflyer.

We may also disclose your information to third parties:

  • where required by law or regulatory requirement, court order or other judicial authorization;
  • in response to lawful requests by public authorities, including for the purposes of meeting national security and law enforcement requirements;
  • in connection with the sale, transfer, merger, bankruptcy, restructuring or other reorganization of a business;
  • to protect or defend our rights, interests or property, or that of third parties; (e) to investigate any wrongdoing in connection with our products and services;
  • and to protect the vital interests of an individual.

6. COOKIES

Cookies are small text files stored by your browser on your computer when you visit our Site. We use cookies to improve our Site and make it easier to use. Cookies permit us to recognize users and avoid repetitive requests for the same information.

Cookies from our Site cannot be read by other Sites. Most browsers will accept cookies unless you change your browser settings to refuse them.

Cookies we use on our Site:

  • Strictly necessary cookies - These cookies are required for the operation of our Site. They help us to show you the right information, customize your experience, and allow us to implement and maintain security features as well as to help us detect malicious activities. Without these cookies operation of the Site would be impossible or its functioning may be severely affected.

You may find more information about how to delete cookies, as well as the other useful information related to the use of the cookies, on the website http://www.allaboutcookies.org/.

7. SENSITIVE INFORMATION

We do not collect sensitive information such as political opinions, religious or philosophical beliefs, racial or ethnic origin, genetic data, biometric data, health data or data related a sexual orientation.

Please do not send, upload, or provide us any sensitive data and contact us using the contact details below if you believe that we might have such information. We have a right to delete any information we believe might contain sensitive data.

8. PAYMENT INFORMATION

Please refer to the privacy policy which is available in our website https://www.loveyagutsbox.com.

9. THIRD PARTY LINKS

Our Site may have links to other websites. Please review their privacy policies to learn more about how they collect and use your personal data, because we do not control their policies and personal data processing practices.

10. RETENTION

We retain your personal information to provide services to you and as otherwise necessary to comply with our legal obligation, resolve disputes, and enforce our agreements.

We will retain your personal information as long as we need it to provide services to you, unless we are otherwise required by law or regulations to retain your personal information longer.

11. SECURITY

We have implemented security measures designed to protect the personal information you share with us, including physical, electronic and procedural measures. Among other things, we regularly monitor our systems for possible vulnerabilities and attacks.

Regardless of the measures and efforts taken by us, the transmission of information via the internet, email or text message is not completely secure. We do not guarantee the absolute protection and security of your personal information or any other User Content you upload, publish or otherwise share with us or anyone else.

We therefore encourage you to avoid providing us or anyone with any sensitive information of which you believe its disclosure could cause you substantial or irreparable harm.

If you have any questions regarding the security of our Site or Services, you are welcome to contact us at admin@loveyagutsbox.com.

12. YOUR RIGHTS

You are entitled to a range of rights regarding the protection of your personal information. Those rights are:

  • The right to access the information we have about you. If you wish to access your personal information that we collect, you can do so at any time by contacting us at admin@loveyagutsbox.com
  • The right to rectify inaccurate information about you. You can correct, update or request deletion of your personal information by contacting us using the contact details provided below.
  • The right to object to the processing. When we rely on your consent to process your personal information, you may withdraw consent at any time by contacting us using the contact details provided below. This will not affect the lawfulness of processing prior to the withdrawal of your consent.
  • The right to lodge a complaint. You can raise questions or complaints to the national Data Protection Agency in your country of residence in the event where your rights may have been infringed. However, we recommend attempting to reach a peaceful resolution of the possible dispute by contacting us first.
  • The right to erase any data concerning you. You may demand erasure of data without undue delay for legitimate reasons, e.g. where data is no longer necessary for the purposes it was collected, or where the data has been unlawfully processed.

If you choose to delete your account and all associated data (or specific parts of it), send an email to admin@loveyagutsbox.com requesting deletion of data. We'll process your request and delete all account data within (x [Max: 30]) days. You will receive an email confirmation as soon as it is done.

13. APPLICATION OF POLICY

This Policy applies only to the services offered by our Company. Our Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include our services or other sites linked from our Site or Services.

14. AMENDMENTS

Our Policy may change from time to time. We will post any Policy changes on our Site and, if the changes are significant, we may consider providing a more explicit notice (including, for certain services, email notification of Policy changes).

15. ACCEPTANCE OF THIS POLICY

We assume that all Users of this Site have carefully read this document and agree to its contents. If someone does not agree with this Policy, they should refrain from using our Site. We reserve the right to change our Policy at any time and inform by using the way as indicated in Section 14. Continued use of this Site implies acceptance of the revised Policy.

16. FURTHER INFORMATION

If you have any further questions regarding the data we collect, or how we use it, then please feel free to contact us at admin@loveyagutsbox.com

Based on 1012 reviews
88%
(888)
8%
(81)
2%
(21)
1%
(6)
2%
(16)
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Love Ya Guts Foundation Box
Michelle Fletcher-brown (Brisbane, AU)
Gut pain, gall pain gone, reflux gone.

Gut pain, gall pain gone, reflux gone.

Please stop sending me this product

D
COLLAGEN PLUS
DIANE F (Sydney, AU)
Love my gut

I’ve just started using the Collagen plus product, so far so good 😊
I do prefer the harder container it comes in, although it is less in volume. Not sure why when the other collagen powder in the softer packaging has more

W
FULVIC & HUMIC CONCENTRATE
Wanda Thurlow (Auckland, NZ)
Magic in a Bottle

I am not fully over what is in this little magic bottle but I add it to my drinks at least twice a day and it has definitely helped with my sleep and overall wellbeing. Thank you Love Ya Guts.

Still new but liking it so far!

I’m still on my first month of the LYG protocol, but so far I’ve been enjoying the ritual of taking each supplement at different times throughout the day and haven’t experienced any bad flare ups with my gut which is a good sign! I appreciate the simplicity and I’m looking forward to seeing how it continues to heal me over time.

Great taste love it

I
COLLOIDAL SILVER
Irene Vambaris (Sydney, AU)
The review you need to know that this LYG colloidal silver does as per its description.

This colloidal silver actually works. Back in mid to early April I saw on Brooke put up as a story on the Love Ya Guts instagram page of someone asking about what to use for a sinus / upper respiratory infection. I so happened to screen to save as I knew that would be valuable. Towards the end of April in the middle of my Love Ya Guts journey I copped a bacterial infection and I got sick quite quickly. The night I got sick (Tuesday night) my order was dispatched on the Wednesday to arrive to Sydney first thing Friday morning. And I started drinking it as per the back of the bottles instructions. Friday morning was the last of my fevers, I had lost my voice due to strep throat. I will never forget Friday morning (before taking colloidal silver) my voice was croaky and I didn’t want to talk to irritate it further. When my order came, I consumed my first 10mls for the day, as I was horribly sick I rested for the day didn’t eat or drink for 2 hours and noticed after consuming my voice came back. And this is no joke. From first thing Friday morning with a severe croaky voice to Friday night having 70% of my voice back. I also made very small cuts on my hands as well throughout the duration of being sick from having brain fog and being in the kitchen. I rubbed the LYG colloidal silver on my cuts and I will never forget when I had a cut on my pinky it was red and slightly raised 15 minutes later the redness went away. I remember racing to my parents to say “this colloidal silver works?!”. Ever since, my partners mother become sick and I highly recommended colloidal silver. Last week a colleague got sick and again I recommended the LYG colloidal silver. Since writing this review I finished the bottle within a week and a half and I should do a restock and keep it on hand.
Also, I was hesitant at first to purchase as when you typically google colloidal silver a lot of misleading information comes up that makes you believe it is bad and how the only thing to cure us is antibiotics, which is so far from the truth. So this here, is my real review. If you’ve read the product description like how I did and thought could this be real? I’m the review to tell you that it is. Thank you Brooke & the lovely team for all that you do by creating such products within the LYG brand and continuing to help heal us all. And I hope this review helps someone out there reading this, and if I was you purchase x2 bottles not only 1 like I did lol!

J
DIGESTIVE BLEND TEA
Jo Savage (Tauranga, NZ)
Delicious!!!

This Tea is my favorite, so good!!! Thank you !!!

Smooth and Silky!

Enjoy using this moisturizing soap, the slight tallow smell wears off when the soap lathered up, and the Balm leaves my skin feeling well moisturized, great for the whole body, and I like the hint of tea tree fragrance. Being Winter, in NZ, I have to pop the jars in the cylinder cupboard as the tallow doesn't melt otherwise, but this actually makes it warm and creamy on application. Such a great product! Thank you!

J
Rance’s Men’s Health Bundle
Jobet Panton (Auckland, NZ)
Fast Shipping

My order has been shipped to NZ quicker than expected. I enjoy taking their products. Purely organic. Highly recommended

The Best!

Love this protein powder and will always use this one. No sweetener or artificial flavours. I can add my own like honey or banana but overall I love the taste and my body has been craving it ever since I first tried it.

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HORMONE HEALTH BUNDLE
Helen (Hamilton, NZ)
Energised

I really have felt more energized since taking the beef and balance!

I Feel Goid

Feeling great as to take the various hits and pieces I’ve started having delicious nutritious smoothies for breakfast. So far, so good.

L
Upfront Upgrade Options
Laura M (Brisbane, AU)
Has everything you need!

Loving the pack so far! Haven’t noticed a huge difference but a bit less bloated, craving less and completely changed my diet to more animal based to help my PCOS and I feel like that combined with the pack is helping a lot 😍

S
Love Ya Guts Box One Time Purchase
Shelley (Cessnock, AU)
Feeling better

I’m new to bentonite clay but have tried to do what’s best for my gut for a long time so the other ingredients are familiar to me…. I feel like puffiness has eased and the sluggish, heavy, bloatedness has gone. It’s only subtle differences, no massive detox symptoms, but feeling good… I’ve been injured and off work for 7 months so any part of my day that helps me feel better is a blessing

C
WHEY MORE PROTEIN POWDER
C. (Brisbane, AU)
The BEST protein EVER!

I feel like words won't do this protein justice. It is absolutely the best protein powder out there in my opinion for two reasons:
1) It has NO nasties, in fact is has extra goodies like colostrum and collagen!
2) It is SO smooth and creamy and delicious. Blended with milk and raw honey it takes like a milkshake. Absolutely not grainy and no weird after tastes.
I'm obsessed with this product, thank you for creating something to beneficial that is also enjoyable and delicious.
Five f***ing stars from me!!!

M
WHEY MORE PROTEIN POWDER
Melissa Beaumont (Elsternwick, AU)
Ticks all the boxes

It’s is such a beautiful texture and mixes so well!
My kids are fussy and I have tried to disguise so many things… this was a winner!
So happy I have purchased, it’s a great product and will definitely purchase again

H
WHEY MORE PROTEIN POWDER
Heidi Whitehead (Melbourne, AU)
Thank you!

Thank you for making such a creamy protein powder that I know is good for me. I’ve always avoided protein powders as I knew they were full of junk. I love that I am in control of the sweetness level with no nasty after taste. Thank you for all the hard work in research and sourcing good quality products for this powder. It’s a winner!

R
WHEY MORE PROTEIN POWDER
Renee Reynolds (Sydney, AU)
Absolutely LOVE IT!

It arrived today and I’m obsessed! Enjoyed my first glass with milk and maple syrup for an afternoon treat - incredible and so creamy. Then I’ve added some to my overnight oats for brekkie tomorrow and I’m counting down the hours till I can enjoy it! Thank you for creating this beautiful product!

K
WHEY MORE PROTEIN POWDER
K.E. (Perth, AU)
Yum! Highly recommend

Taste great no after taste blends smooth I was pleasantly surprised! My kids enjoyed it too even when usually they are super fussy. Will be buying again and again! You’ll need to sell in bigger bags for the whole family :)

K
WHEY MORE PROTEIN POWDER
Kaylee Cardamone (Sydney, AU)
No Artificial Taste

I love this protein it’s so fresh and you can adjust sweetness to your own taste and mood. It doesn’t have any protein/chemical aftertaste! Highly recommend.

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WHEY MORE PROTEIN POWDER
H.J. (Sydney, AU)
Whey Better

This protein powder is so smooth and delicious. Nothing artificial. I use it in my smoothies and it blends beautifully and the smoothie taste as it should. No awful aftertaste or artificial sweeteners and flavours. Thanks LYG

Feeling better already

A
Love Ya Guts Foundation Box
Alleah Swearse (Adelaide, AU)
Feeling fresh

I absolutely love luv ya guts products im feeling cleaner clearer and im starting to drop some weight. Would definitely recommend!!