Mobile App Privacy Policy

Your privacy is extremely important to us! This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.loveyagutsbox.com.

The terms "You," "Your," "Yours" and "User" refer to the entity/person/organization using our site. When this Policy mentions "We", "Us," and "Our" it refers to Love Ya Guts Box and its subsidiaries and affiliates. “Site” refers to https://www.loveyagutsbox.com and its android and iOS mobile app

This Privacy Policy is governed by our Terms of Services.

For any questions regarding this Policy or any requests regarding the processing of personal data, please contact us at admin@loveyagutsbox.com.

1. INFORMATION WE COLLECT FROM YOU

We collect the information You provide us and this information is necessary for the adequate performance of the contractual arrangement which is in place between You and us and allow us to comply with our legal obligations.

Account Signup Information. When You create the account, we ask You to provide the signup information, such as Email, Name, Surname, Phone, Username, Passwords, Personal Number, Address.
Communication, chats, messages. When you communicate with us through email or any other way, we collect information about your communication and any information You choose to provide or disclose. In order to answer your request, we may access information provided by email, chats, purchase history, etc.
Payment Information. To order and use features of Site, we may require you to provide certain financial information in order to facilitate the processing of payments. We collect your Credit or debit card number, Credit or debit card type, Credit or debit card expiration date, Billing address, Tax number, Name and surname.
Login information. We collect Login information if You are logging to our account with Authentication Data.

2. INFORMATION WE COLLECT AUTOMATICALLY

When you use our Site or contact us directly we may collect information, including your personal information, about the way you act in our Site, the services You use and how You use them.

This information is necessary for the adequate performance of the contract between You and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Site.

Log data and Device information. We automatically collect log data and device information when you access and use the site, even if you have not created an Account or logged in. That information includes, among other things: Internet protocol (IP) addresses, Browser type, Internet service provider (ISP), Referring/exit pages, Operating system, Date/time stamp, Clickstream data.
Tracking technologies and Cookies. We use Cookies, Beacons, Tags, CI codes (click tracking), ISC (source tracking), ITC (item tracking codes), Phone model, Device ID, Customer number. We also automatically collect information about the device's operating system .
Geo-location data. We collect information about your approximate location as determined by data such as your IP address to offer you an improved user experience. Such data may be collected only when you access the Site using your device.
Usage information. We use a tool called "Google Analytics" to collect information about your interactions with the Site (what pages you visit, such as the pages or content you view, your searches for Listings, bookings you have made, and other actions on the Site. In consequence, Google, Inc. plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site). For more information please visit Google.
Publicly available personal Information.

3. THE WAY WE USE YOUR INFORMATION

We process your information adhering to the general data processing principles.

We may use the information we collect through our Site for a number of reasons, including to:

to identify user
to create account
to create trusted environment
to create statistics and analyze market
to stay connected
to customize marketing
to send billing information
to manage user orders
to contact user
to improve services
to ensure data security and prevent fraud
to comply with applicable laws
to request feedback
to post testimonials
to provide support

We will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate business interests.

4. DIRECT MARKETING

We may use your provided contact details for direct marketing. These direct marketing offers, depending on your preferences, may be personalized taking into account any other information which you have provided to us (e.g. location, social media profile information, etc.) or we have collected or generated from other sources as described below.

If you wish to withdraw the consent for direct marketing, and refuse to receive information from us, you may exercise such an option at any time you wish by updating your preferences in your account, following the instructions to unsubscribe in the received email.

5. HOW WE MAY SHARE YOUR INFORMATION

Site may send user information like email address to its mobile app provider Vajro and to Shopify if you use social login (Facebook, Google, Apple) or a one time code.

Site may use (currently or in the future) analytical tools like Google Analytics, Firebase Analytics, Clevertap and Appsflyer.

We may also disclose your information to third parties:

where required by law or regulatory requirement, court order or other judicial authorization;
in response to lawful requests by public authorities, including for the purposes of meeting national security and law enforcement requirements;
in connection with the sale, transfer, merger, bankruptcy, restructuring or other reorganization of a business;
to protect or defend our rights, interests or property, or that of third parties; (e) to investigate any wrongdoing in connection with our products and services;
and to protect the vital interests of an individual.

6. COOKIES

Cookies are small text files stored by your browser on your computer when you visit our Site. We use cookies to improve our Site and make it easier to use. Cookies permit us to recognize users and avoid repetitive requests for the same information.

Cookies from our Site cannot be read by other Sites. Most browsers will accept cookies unless you change your browser settings to refuse them.

Cookies we use on our Site:

Strictly necessary cookies - These cookies are required for the operation of our Site. They help us to show you the right information, customize your experience, and allow us to implement and maintain security features as well as to help us detect malicious activities. Without these cookies operation of the Site would be impossible or its functioning may be severely affected.

You may find more information about how to delete cookies, as well as the other useful information related to the use of the cookies, on the website http://www.allaboutcookies.org/.

7. SENSITIVE INFORMATION

We do not collect sensitive information such as political opinions, religious or philosophical beliefs, racial or ethnic origin, genetic data, biometric data, health data or data related a sexual orientation.

Please do not send, upload, or provide us any sensitive data and contact us using the contact details below if you believe that we might have such information. We have a right to delete any information we believe might contain sensitive data.

8. PAYMENT INFORMATION

Please refer to the privacy policy which is available in our website https://www.loveyagutsbox.com.

9. THIRD PARTY LINKS

Our Site may have links to other websites. Please review their privacy policies to learn more about how they collect and use your personal data, because we do not control their policies and personal data processing practices.

10. RETENTION

We retain your personal information to provide services to you and as otherwise necessary to comply with our legal obligation, resolve disputes, and enforce our agreements.

We will retain your personal information as long as we need it to provide services to you, unless we are otherwise required by law or regulations to retain your personal information longer.

11. SECURITY

We have implemented security measures designed to protect the personal information you share with us, including physical, electronic and procedural measures. Among other things, we regularly monitor our systems for possible vulnerabilities and attacks.

Regardless of the measures and efforts taken by us, the transmission of information via the internet, email or text message is not completely secure. We do not guarantee the absolute protection and security of your personal information or any other User Content you upload, publish or otherwise share with us or anyone else.

We therefore encourage you to avoid providing us or anyone with any sensitive information of which you believe its disclosure could cause you substantial or irreparable harm.

If you have any questions regarding the security of our Site or Services, you are welcome to contact us at admin@loveyagutsbox.com.

12. YOUR RIGHTS

You are entitled to a range of rights regarding the protection of your personal information. Those rights are:

The right to access the information we have about you. If you wish to access your personal information that we collect, you can do so at any time by contacting us at admin@loveyagutsbox.com
The right to rectify inaccurate information about you. You can correct, update or request deletion of your personal information by contacting us using the contact details provided below.
The right to object to the processing. When we rely on your consent to process your personal information, you may withdraw consent at any time by contacting us using the contact details provided below. This will not affect the lawfulness of processing prior to the withdrawal of your consent.
The right to lodge a complaint. You can raise questions or complaints to the national Data Protection Agency in your country of residence in the event where your rights may have been infringed. However, we recommend attempting to reach a peaceful resolution of the possible dispute by contacting us first.
The right to erase any data concerning you. You may demand erasure of data without undue delay for legitimate reasons, e.g. where data is no longer necessary for the purposes it was collected, or where the data has been unlawfully processed.

If you choose to delete your account and all associated data (or specific parts of it), send an email to admin@loveyagutsbox.com requesting deletion of data. We'll process your request and delete all account data within (x [Max: 30]) days. You will receive an email confirmation as soon as it is done.

13. APPLICATION OF POLICY

This Policy applies only to the services offered by our Company. Our Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include our services or other sites linked from our Site or Services.

14. AMENDMENTS

Our Policy may change from time to time. We will post any Policy changes on our Site and, if the changes are significant, we may consider providing a more explicit notice (including, for certain services, email notification of Policy changes).

15. ACCEPTANCE OF THIS POLICY

We assume that all Users of this Site have carefully read this document and agree to its contents. If someone does not agree with this Policy, they should refrain from using our Site. We reserve the right to change our Policy at any time and inform by using the way as indicated in Section 14. Continued use of this Site implies acceptance of the revised Policy.

16. FURTHER INFORMATION

If you have any further questions regarding the data we collect, or how we use it, then please feel free to contact us at admin@loveyagutsbox.com

Perfect for the morning protein coffee!

This is an unflavoured protein powder that gives me a head start on the protein intake without the bloat, the glugginess and that sickly aftertaste of so many other powders…

Love, love, love it

Free Bonuses With Foundation Box - LYG App, Meal Plan, Private Community, Weight Loss & IBS Ebooks (100% off)

Been using this brand on/off for years. Best on the market if you’re battling low iron. Highly recommend

BEEF ORGAN MULTI CAPSULES- LIVER, HEART, KIDNEY, SPLEEN

I’ve been taking this product for about a month. We’ve had a nasty virus go through the household and I was the only one who didn’t get it. I’m usually the first one down once one of the kids is ill.

Jam-packed boxes

Each box was for a month, but I found that there was plenty of product in there to last well over. I've completed 6mo now. I came into it with a lot of health/gut issues. The one thing that's noticeably different is I have significantly less acne than when I started 6mo ago. For that I'm grateful, and I hope it's also healed my gut in ways that aren't visible to me on the surface.

Excellent product

Excellent, clean protein powder with the added benefit of colostrum and collagen

Tallow soap and cream - the very best!

I have rosaria, a skin condition. The tallow mousturing cream shrunk and healed the spots I had, overnight! Nothing else will get rid of my rosaria. I will definitely get these products again.

TALLOW MOISTURISING BALM & TALLOW SOAP BUNDLE

Enjoy all the products

I look forward to my LYG box every month, the products are soothing on my system and I love the extra recipes that come along with the products. It’s like a monthly arrival of self care and inspiration 💙

So far so good🤔

Love the packaging 🫡💗

Convenient dosage🫡

Its helping with the imflammation.
Have opened capsules, as gelatin caps not quite agreeing with tummy!

PURE MSM CAPSULES (METHYL SULFONYL METHANE)

To early to say much currently

Only coming to end of 1st bottle now! 🤔

Early days!

Love the convenience of the mix, taste and ease of use.💗slow process

All the nutrients without the bleh taste! Great for my “Hunter” eating program

Healthy Reset

Just finished the 3 month foundation boxes. Brilliant way of trialling the different products rather than relying on guess work. I am post menopausal and found LYG amazing at improving my gut health and consequently hormone balance. LYG has also helped with my Liver detox goal! The products are so easy to take and you feel confident that you're taking high quality natural ingredients.The information you get is incredible. From product explanation, recipes, specific conditions advice and more. Highly recommend to everyone!

Clean Protein

I love this protein. Due to health reasons I can’t have gums, lecithin or emulsifiers. I hate fake **** sugers hidden in products. Hence why I keep this protein powder as a staple to top up my daily protein intake. It’s gentle on my stomach. Add a couple of spoons of milo as it’s a post workout success.

Amazing

Absolutely love this bundle. I feel like a completely different person! So glad I tried it. My skin is so much clearer. Thank you

Great addition

I am amazed at the info about this product. It sounds amazing hence why we purchased our first lot of lactoferrin. My daughter had been battling a staph infection that despite two rounds of antibiotic hadn't disappeared. We began giving her the lactoferrin and along with other supplements and ozone therapy we now have the all clear. The other thing that alerted me to this product was the fact that it helps with low iron which has been something my daughter has also struggled with. We already give her the liver capsules so we are hoping the next blood results will show an improvement.

Bloating - BYE BYE

I’ve suffered from bloating and constipation for decades. I’m now in my Peri Meno phase and going through some massive personal stressors and still saw improvement. I found the Bentonite clay and tea the best… tea helped me unwind before bed. I liked the daily emails which provide tips and hints.

The best protein powder Ive ever tried!

Ive tried quite a few protein powders and they always leave me feeling bloated so I thought Id give this one a go. I'm not sure if it's because of the added colostrum but Im not getting the same uncomfortable feeling after using Love Ya Guts protein powder. I feel full and energised without the bloat!!!! Love It

Whey more protein

The only protein powder we will buy, the whole family love it

High quality & learning

I've known for awhile that my almost non existent iron levels started in my gut not working right- (same issue with my 70yo mother & 29yo daughter. Then I found LYG. I ummed & arghed about the subscription price for a week or 2 before committing and it was the best decision I've made this year.
My weight had ballooned in the last year, a lot to do with hormones as I'm 53yo, then in November I got a rash on my face the doctors couldnt sort. So at xmas I quit sugar and started bike riding for 20mins a day. Next I saw a dermal therapist to overhaul my skin regime. Then 3 weeks ago I got the LYG foundation box, and it has complimented & boosted my efforts for a healthier me. I've had no issues, weird tastes of the products, or side effects. I feel better, my skins almost blemish free and Ive lost 10kgs in 3 mths.
Not only are the products what the say they are - the highest quality over other market products available, but the daily information & knowledge Brooke gives you to cut through the **** is invaluable. Just do it!

Give it a go!

I know it’s only been 3 weeks but I feel better, both in energy and in my guts! Not as bloated for sure!
I haven’t had caffeine or my litres of Pepsi Max instead I’ve swapped to almond milk and water! I must say I’m pretty proud of myself. And yes, I have had a few sweet things but compared to what I was consuming, well…. I’m really excited for the next few months and how I’ll be feeling. Give it a go!

Postpartum

Loving this box as a 10 month PP mother! My energy is feeling so much more stable and I’m not reaching for that second coffee throughout the day.
My hair also is feeling so much more lush already after having the collagen for almost a month now. Definitely getting another box!

Happy customer

After indulging during the Christmas season my rosacea came back, I tried lots of different things to help my gut but nothing worked, so I ordered the foundation box and have been sticking to it everyday. My rosacea has cleared up, I feel so much better.
Thank you love ya gut team

My era of devotion review

I bought the foundations box and the hormone balance bundle.

I loved all the supplements in the foundation box but I felt I didn’t really have any real need for the ph strips.

Personally I loved the balance product a lot. The MSM was lovely too. I used chat gpt to stack these supplements during my three day Sol juice cleanse and it was just “French air kiss”