Frequently Asked Questions

What is the Love Ya Guts Box?

The Love Ya Guts Box is a box full with the most essential, foundational supplements that each women needs to start healing their gut. Each month we send out a new supply of these beautiful products ...with a few added goodies. Each new months supply is intended to keep you consistent and excited about the journey and process of healing your gut. It is one day at a time. Which is why we give you a months supply and help you each and every single day.

How much does it cost?

The Love Ya Guts Subscription Box starts at just $71.40/month. The prices vary depending on your subscription option and how consistent you are.
Shipping on all of our subscription options also varies depending upon the region you are in.  

How do I subscribe to a Love Ya Guts Box?

Starting your Love Ya Guts journey is super simple. Just click here to choose which plan suits you best.

How do the Love Ya Guts team choose what is in the box?

We have relentlessly researched, tested and collaborated with a few amazing products that have all been specifically chosen for a purpose within the box. Each product has certain properties, herbs, mechanism of action and functions within the digestive system that are necessary when starting to heal the digestive system.
We have made sure each product has a purpose and will support you in your journey. All are 100% organic and natural supplements suited to the Love Ya Guts mission.

Can I try just one box?

Yes! Although we recommend a longer journey with us, you are more then welcome to just buy one box.

We are only available as part of a subscription but if you’d like to just try one box, then sign up for the one month subscription which can be cancelled at anytime. We just need 5 days notice so we don’t have you second box packed and ready.

Can I add other things to my box?

Yes! Each month we have new and exciting products that can be added to your box. Either on a subscription method or just as a once off! Each product is 100% supported by Love Ya Guts and are all apart of the process. We highly recommend adding these into your boxes.

How often do the LYG boxes get shipped?

We now ship every week day.

MEMBERSHIP & BILLING QUESTIONS

How do I change my payment information?

Just simply log into your account and click the ‘Manage your Subscription’ button. Click on billing information, then choose the ‘update card’ option. Make sure you save all of your changes!

How do I change my address?

Just log in to your account and click the ‘Manage your subscription’ button. Then chose ‘Edit’ to change your shipping information.
 
Please make sure you change your address with at least 7 days notice before the next box delivery. If you have missed the cut off time please email admin@loveyagutsbox.com to check.

How can I get a refund?

Love Ya Guts does not offer refunds or partial refunds. For monthly, 3, 6, 12 month subscription plans that have already started; Love Ya Guts Box may at it’s own discretion decide to offer a refund under certain circumstances. Please email admin@loveyagutsbox.com

What are your Billing & Cancellation Policies?

All subscriptions automatically renew unless cancelled by sending an email to: admin@loveyagutsbox.com

You will be billed every 4 weeks automatically unless we receive cancellation notice.
The 3 and 6 month subscriptions are a commitment to that entire length of time. Only the month to month subscription allows cancellation at least 5 days before the renewal date.

If you do choose to cancel the 3 and 6 month subscription there is a cancellation fee of one months payment.

If I cancel, will I still receive all of my boxes?

Yes, you can cancel at anytime (except for the month to month subscription for which we require 5 days notice for your cancellation) and will still receive all the boxes remaining on your subscription.

When am I billed?

You will be billed the day you sign up to Love Ya Guts box. Continuing this, you will be placed on our advanced billing cycle of every four weeks.

Based on 1563 reviews
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Love Ya Guts Foundation Box
Louise Davis (Perth, AU)
Noticed huge difference

Really enjoy taking this everyday, super easy ritual that i have with it, feel soooo less bloated i have lost weight aswell and happy with the receipes too. So glad I found you life savers

Z
WHEY MORE PROTEIN POWDER
Z T Taylor (Auckland, NZ)
WHEY MORE PROTEIN

After fracturing my wrist and needing to increase my protein intake, it was suggested by my GP to include a protein supplement. I really liked the ingredients of LYG whey more protein and loved that it was unsweetened, unflavoured and ethically sourced.
I will definitely order again as I'm loving my breakfast smoothies and there is no digestive discomfort. So happy

J
PREGNANCY & BREASTFEEDING BUNDLE
Jordan (Melbourne, AU)
Great natural source of energy

Traditional Iron supplements really messed with my body. This bundle has been an energy saver during pregnancy! I'm two weeks in and already feeling better. I use the Fulvic and Humic concentrate in my morning glass of water and use it to wash down the capsules and then make myself a collagen coffee later in the day. Its really easy to get it all in.

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Love Ya Guts Foundation Box
Lily (Adelaide, AU)
Amazing!!

I’ve been struggling with gut issues and severe bloating forever. I’m on my second box now and already noticing a major difference. Extremely impressed

M
LACTOFERRIN CAPSULES (375mg)
Melanie Diffey (Sydney, AU)
Lactoferrin - the wonder capsule

I purchased Lactoferrin for my partner, as it was recommended as a supplement, in conjunction with others, for his alternate cancer protocol he is following. He’s only been taking it for a couple of weeks, but it sure has some very positive health benefits, which we are focused on helping my partner to heal.

Quality product

Love that there are no nasties in this and was surprised that its so easy to drink even mixed with water, tasteless.

I’m back Loving my Guts again

Hi Brooke, thank you 🙏🏼 I bought your 6 months LYG box subscription a few years ago after awful diverticulitis hospitalised me. I love love loved your recipes, they kept me going for years, reduced all the inflammation in my diet and also helped me prep food from scratch which really wasn’t much more effort or different to meal prep for my family. I loved the ‘cook like grandma’ stuff!! The LYG box turning up for 6 months definitely healed my gut! I’ve used the recipes and followed your philosophy for years. I recently had a flare up, after life’s excesses and post menopausal guts, so re-subscribed to 6 months LYG box and in Week 1 I’m so happy and looking forward to the Teas, pills and potions with total trust! I’ve also referred all my old girl friends with the same dodgy guts as me 💖❤️‍🩹

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GRASS FED GELATIN
Liz (Sydney, AU)
great product

I bought this to make gummies as an easy way to get gelatin into my system. It worked really well, dissolved easily and set nicely. So happy to be using a product from grass fed animals.

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WHEY MORE PROTEIN POWDER
Tracey Batten (Sydney, AU)
Great product

I’ve been using LYG whey protein for quite some time now. It helps me reach my macro goals and heals my gut at the same. It’s a two for one ☺️

J
ORGANIC BEEF LIVER CAPSULES
Jodie Kaiser (Brisbane, AU)
Liver perfect

2 caps a day for me =
4 less vitamin supplements
no side effects from the iron supplements and showing signs of improvement in my blood tests all within a month.
I will definitely keep taking these
Thanks LYG

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SLEEP TEA BLEND
Jodie Kaiser (Brisbane, AU)
Relax

I love this blend
I’ve found this to be the best tasting relaxing tea I’ve ever tried. I have a cup every night as part of my bedtime routine
It even smells like relaxing

D
Love Ya Guts Foundation Box
Donna (Melbourne, AU)
Working well for me

I have chronic neuropathic pain with a lot of medications that have made my gut very unhappy. After two weeks of the foundation box I am less bloated, pooping without my nightly movicol and less squirming in the gut. It did take a while for the first box to arrive and the emails are sent based on a fast postage which isn’t aligned. I did like all the information cards that I could stick on the fridge. Would recommend. The cost is the same as a naturopath consultation and for my experience, better results.

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ORGANIC BEEF LIVER CAPSULES
Georgina Myers (Perth, AU)
Love the love ya guts products

For 44 years I’ve struggled with gut health… 3 weeks in and I feel the best I’ve ever felt digestion wise.
Thanks

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LIVER DETOX TEA
Nina (Brisbane, AU)
Amazing for mood and bowels

I am so glad I found this tea. I have a neurological disability which compromises my body’s ability to process waste.
I notice, in my body, when I haven’t had the tea. And I notice in my body when I have had the tea. Like, if I don’t have it for a day or two, I feel bloated (but before this tea existed, I didn’t used to know that I was bloated, because I thought that my tummy problems would be with me my whole life, and I didn’t recognise the difference between feeling full, feeling hungry, and feeling bloated).
I never, ever, ever, ever thought that my appetite would be “normal” or that my hunger cues would balance out, but they both have improved a great deal. If I don’t drink the tea for more than two days, I notice a big difference.
I hope this company never stops making this tea! If, for some reason, LYG decides to discontinue the tea, I want them to please contact me beforehand so I can buy a lifetime supply (for me, 40+ years)!!
I wish I were kidding, but I am not. And I bloody love this tea.
Anyone with bowel issues or unexplained cravings or terrible, terrible PMS, give it a go.

R
FULVIC & HUMIC CONCENTRATE
Rae Garvie (Sydney, AU)
Easy to use and tasteless

I’m using this a couple of times a day by putting a drop in my water. It’s tasteless so is easy to drink. I’m using it as a tonic to easily get more minerals into my diet. So far so good.

J
TALLOW REPAIR BALM
Jenny Saunders (Wellington, NZ)
Amazing product

I wasn’t sure what to expect but this product is so moisturising it really is unbelievable. I use it on my neck sometimes (60 year old neck !) and it really does moisturise it so that it’s smooth and no wrinkles - I love it

B
WHEY MORE PROTEIN POWDER
Brooke Nelly (Melbourne, AU)
Protein with goodness

Love it. No bloating. All the extra “good stuff” in it like collagen and colostrum

J
Love Ya Guts Foundation Box
Jessica Jeffries (Sydney, AU)
Great products

Clean no rubbish products.
Fast delivery.
Repeat customer 👌

Gentle but effective

I have been taking this product for two weeks now. I’m in perimenopause and suffering from random autoimmune symptoms. This is soothing and gentle as I work on my gut health.

C
Love Ya Guts Foundation Box
Colette (Donnybrook, AU)
Loving my box and protein

The protein powder is the best! Nothing else like it out on the market

No fuss health boost

So simple to include in your daily habits, I mix mine into coffee. Very little flavour if any which id describe as slightly vanilla. Find that my overall health increases but have been taken in conjunction with Bentonite clay so yet to see the benefits in full yet but has helped me combat serious microbiome issues.

K
WHEY MORE PROTEIN POWDER
Kirsty (Sydney, AU)
Great ingredients and creamy

I’ve put the protein powder in smoothies and you can’t taste it. Perfect as a base for anything. Great product but the website is a little hard to use

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BEEF ORGAN MULTI CAPSULES- LIVER, HEART, KIDNEY, SPLEEN
A mama full of energy! (Sydney, AU)
I actually have ✨ E N E R G Y ✨

I am 7 months postpartum with my 3rd child this year has been a tough one with the loss of my mother who I helped look after til she passed. I have two older kids 8 and 6 and a hardworking husband. I started taking the BEEF ORGAN MULTI CAPSULES- LIVER a couple of months ago. I have more energy than ever before. I’m not sure I should with everything on my plate but capsules are the only things I have adjusted to my routine and my body is loving me for it! I cannot recommend these enough!!!

A
WHEY MORE PROTEIN POWDER
Anonymous (Sydney, AU)
Very good protein

Really good product, I can feel it's high quality. I mix it with a yogurt and it's really good!

C
GRASSFED & FINISHED THYMUS + BEEF LIVER
Cannonball (Brisbane, AU)
Fast Working

I have been taking this beef liver and thymus supplement for 2 weeks. I selected this as I need to increase my iron as it is low postpartum and in the past 5 months have been doing big renos and my allergies have been ridiculous and took cold washes and antihistamines daily/frequently.
Within the first week I could feel my inner-irritations (histamine) subside and this second week my skin has cleared up and swelling has gone.
This is major and I will continue for a few months until I am 6-9 months pp and complete another blood test to check my iron and histamine levels.