Frequently Asked Questions

What is the Love Ya Guts Box?

The Love Ya Guts Box is a box full with the most essential, foundational supplements that each women needs to start healing their gut. Each month we send out a new supply of these beautiful products ...with a few added goodies. Each new months supply is intended to keep you consistent and excited about the journey and process of healing your gut. It is one day at a time. Which is why we give you a months supply and help you each and every single day.

How much does it cost?

The Love Ya Guts Subscription Box starts at just $71.40/month. The prices vary depending on your subscription option and how consistent you are.
Shipping on all of our subscription options also varies depending upon the region you are in.  

How do I subscribe to a Love Ya Guts Box?

Starting your Love Ya Guts journey is super simple. Just click here to choose which plan suits you best.

How do the Love Ya Guts team choose what is in the box?

We have relentlessly researched, tested and collaborated with a few amazing products that have all been specifically chosen for a purpose within the box. Each product has certain properties, herbs, mechanism of action and functions within the digestive system that are necessary when starting to heal the digestive system.
We have made sure each product has a purpose and will support you in your journey. All are 100% organic and natural supplements suited to the Love Ya Guts mission.

Can I try just one box?

Yes! Although we recommend a longer journey with us, you are more then welcome to just buy one box.

We are only available as part of a subscription but if you’d like to just try one box, then sign up for the one month subscription which can be cancelled at anytime. We just need 5 days notice so we don’t have you second box packed and ready.

Can I add other things to my box?

Yes! Each month we have new and exciting products that can be added to your box. Either on a subscription method or just as a once off! Each product is 100% supported by Love Ya Guts and are all apart of the process. We highly recommend adding these into your boxes.

How often do the LYG boxes get shipped?

We now ship every week day.

MEMBERSHIP & BILLING QUESTIONS

How do I change my payment information?

Just simply log into your account and click the ‘Manage your Subscription’ button. Click on billing information, then choose the ‘update card’ option. Make sure you save all of your changes!

How do I change my address?

Just log in to your account and click the ‘Manage your subscription’ button. Then chose ‘Edit’ to change your shipping information.
 
Please make sure you change your address with at least 7 days notice before the next box delivery. If you have missed the cut off time please email admin@loveyagutsbox.com to check.

How can I get a refund?

Love Ya Guts does not offer refunds or partial refunds. For monthly, 3, 6, 12 month subscription plans that have already started; Love Ya Guts Box may at it’s own discretion decide to offer a refund under certain circumstances. Please email admin@loveyagutsbox.com

What are your Billing & Cancellation Policies?

All subscriptions automatically renew unless cancelled by sending an email to: admin@loveyagutsbox.com

You will be billed every 4 weeks automatically unless we receive cancellation notice.
The 3 and 6 month subscriptions are a commitment to that entire length of time. Only the month to month subscription allows cancellation at least 5 days before the renewal date.

If you do choose to cancel the 3 and 6 month subscription there is a cancellation fee of one months payment.

If I cancel, will I still receive all of my boxes?

Yes, you can cancel at anytime (except for the month to month subscription for which we require 5 days notice for your cancellation) and will still receive all the boxes remaining on your subscription.

When am I billed?

You will be billed the day you sign up to Love Ya Guts box. Continuing this, you will be placed on our advanced billing cycle of every four weeks.

Based on 926 reviews
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Would just like to say how fantastic I feel after 6mths of using Love ya guts!! I have so much more energy and feel great. I have also lost a lot of belly fat and have dropped a size in my clothes

Tallow set

I make all of my own skincare, bath and baby range and I was excited to see what I could do with the tallow balm and soap and of course multiple different #ecomodernessentialoils and voila! My own personal blend for what I feel I need at the time! I shall be buying more of these, ESPECIALLY the balm! Thank you !
I use a small amount in a small glass jar and mix in what essential oils I need and that way, I can get further use of it!

C
Love Ya Guts Foundation Box
Craig (Auckland, NZ)
NZ customer

Great product ! Immediate results and astounding support and information attached with the product!
Simple approach to the lifestyle changes very attainable with easy food recipes too I found so helpful

Loving my guts!

So far so good! I put a spoonful in my morning herbal tea and there’s no extra taste. It dissolves in very well and so far I’m feeling regular!

M
Upfront Upgrade Options
Mary (Wellington, NZ)
Love it comes monthly

This perfect box of goodness comes monthly, so I don’t need to worry about a thing.

H
Love Ya Guts Box One Time Purchase
Hamiria Ngaamo (Hokitika, NZ)
LYG products WORKS

I started my LYG box 4 weeks. My first 2 weeks I could already feel the difference like my insides were healing, my skin was improving, going to the toilet regularly and my energy levels improved heaps. I wanted to test it to make sure it wasn’t just mind over matter scenario, so I took 1 week off LYG box products and I noticed I felt sluggish, tired and no energy. Being on my 4th week and still have plenty of product left! LYG worked for me😊

One off purchase of foundation box of goodies

I'm 2 weeks into trying the first box. I purchased it as a one off instead of the deal as I went I just want to try it out and now I'm wishing I order the monthly deal. I'm feeling amazing the tea and all the products taste fabulous and it is making a huge difference to my bloating and bowel issues. If you are thinking of giving it a try do it and you will feel so much better for it your body will thank you.

Miracle pills

I have suffered with endo pain for years. With taking these pills I have noticed a massive decrease in my daily pain and inflammation that I suffer from. I can’t recommend this product enough.

J
ORGANIC BEEF LIVER CAPSULES
Jessica onley Jessica onley (Sydney, AU)

Amazing product!

Excellent product

C
ORGANIC BEEF LIVER CAPSULES
Carmen Mears (Perth, AU)
Amazing iron supplement

I really struggle with my iron. But I can’t tolerate any iron supplements. I’ve just discovered these liver capsules - which I am able to take with no side effects and am boosting my iron naturally. Such a win!

T
ORGANIC BEEF LIVER CAPSULES
Trudy (Brisbane, AU)
GREAT PRODUCT

Love the beef liver capsules, easy to take and good quality.
Quick awesome service too

The 'stars'

I didn't actually give it any stars. That's not my rating - the rating was in my feedback.

A
Love Ya Guts Box One Time Purchase
Anne Ligthart (Brisbane, AU)
Review of my first box

After three weeks of constipation, I am now moving.
I absolutely love the tea.

I also love that it's easy to do. It's not rocket science and doesn't take up time, it's just easy.
I am only a week in, so my feedback is not very well informed but so far, so good!

S
DIGESTIVE BLEND TEA
Sarah Elsmore (Brisbane, AU)
FAVOURITE TEA EVER !!

After trying this tea in a LYG box, I knew I had to continue having this digestive tea to replace my caffeinated teas. The flavour is incredible and it turns into a rich red colour that I enjoy hot or iced. Add a hint of honey to bring out all the hibiscus flavours. LYG website is the only place to buy this tea blend. Thank you for making it - I love it!!

Such a beautiful bundle! Has done wonders in just 2 short months! Thank you LYG!

I asked for this product to be canceled- it was sent anyway

J
Love Ya Guts Box One Time Purchase
Jessica onley Jessica onley (Sydney, AU)
Great products

Love the products plus the support provided

Best Shaving Soap and Moisturiser

My husband thinks this soap makes for the best shaving soap/foam (applied with his shaving brush)! It’s creamy 👌🏼 He loves the tallow balm with the tea tree oil. Great products!

Made me very unwell

These tablets made me not go to the toiletfor days and my stomach has been upset for a week afterwards. I’m coeliac so I think these tablets did not agree with my already damaged intestine.

N
Love Ya Guts Foundation Box
Naomi (Christchurch, NZ)
Healing

I am breastfeeding so started my box slowly, one at a time. I only take half the bentonite clay and found it helped be regular, love the detox tea, it also gives me mental clarity, love the collagen. Hasn't been long enough to tell difference from fulvic or the msm yet..... Need to keep taking for longer!

C
Love Ya Guts Foundation Box
Courtney Ally (Adelaide, AU)
Loving the results

I'm on my first box and I can already see the difference. Huge inflammation and water retention reduction :) Very happy, can't wait for the long term benefits!

A
HORMONE HEALTH BUNDLE
Anonymous (Sydney, AU)

I feel like I have more energy and it has definitely helped to balance my hormones postpartum. I did have trouble with constipation initially even on a half dose but I increased my water by an extra litre (3 in total which was much more then I expected to need) but it has helped and seemed to stop those symptoms.

One-time box purchase

It's a good option to trial products without having to buy the subscription. I haven't tried the tea yet, but I'm working my way around the different products. I would rather have another product/supplement than urine dip sticks though.

J
Love Ya Guts Foundation Box
Jojo (Adelaide, AU)
Great

I first do 3 months subscription and add to 6 months before trying it.

When i do my first boxes I thought i want to cancel it, but I cant.
So i keep going and take the first box plus adding extra probiotic capsule from chemist.

My main reason trying this box because i get psoriasis/eczema(not too sure), and regular dr only keep prescribing me a steroid cream. But everytime i use them its work like a magic and suddenly become like virus when i stopped. Im in the point my neck was very dry(turn to brown red colour , like i got sunburn and its very dry and painful whenever i moved my neck). Its also spread to my belly, inner thigh(bikini line) and my arms. All i want is to cry.

I start taking the box with probiotic and watch what I eat, also throw away my steroid creams , and use tallow cream instead.

Now im in my box 4 delivery(but i just finished my box 1, im been slacked) and planning to take everything as per instructions. Also my skin is now smooth like nothing happens.