Frequently Asked Questions

What is the Love Ya Guts Box?

The Love Ya Guts Box is a box full with the most essential, foundational supplements that each women needs to start healing their gut. Each month we send out a new supply of these beautiful products ...with a few added goodies. Each new months supply is intended to keep you consistent and excited about the journey and process of healing your gut. It is one day at a time. Which is why we give you a months supply and help you each and every single day.

How much does it cost?

The Love Ya Guts Subscription Box starts at just $71.40/month. The prices vary depending on your subscription option and how consistent you are.
Shipping on all of our subscription options also varies depending upon the region you are in.  

How do I subscribe to a Love Ya Guts Box?

Starting your Love Ya Guts journey is super simple. Just click here to choose which plan suits you best.

How do the Love Ya Guts team choose what is in the box?

We have relentlessly researched, tested and collaborated with a few amazing products that have all been specifically chosen for a purpose within the box. Each product has certain properties, herbs, mechanism of action and functions within the digestive system that are necessary when starting to heal the digestive system.
We have made sure each product has a purpose and will support you in your journey. All are 100% organic and natural supplements suited to the Love Ya Guts mission.

Can I try just one box?

Yes! Although we recommend a longer journey with us, you are more then welcome to just buy one box.

We are only available as part of a subscription but if you’d like to just try one box, then sign up for the one month subscription which can be cancelled at anytime. We just need 5 days notice so we don’t have you second box packed and ready.

Can I add other things to my box?

Yes! Each month we have new and exciting products that can be added to your box. Either on a subscription method or just as a once off! Each product is 100% supported by Love Ya Guts and are all apart of the process. We highly recommend adding these into your boxes.

How often do the LYG boxes get shipped?

We now ship every week day.

MEMBERSHIP & BILLING QUESTIONS

How do I change my payment information?

Just simply log into your account and click the ‘Manage your Subscription’ button. Click on billing information, then choose the ‘update card’ option. Make sure you save all of your changes!

How do I change my address?

Just log in to your account and click the ‘Manage your subscription’ button. Then chose ‘Edit’ to change your shipping information.
 
Please make sure you change your address with at least 7 days notice before the next box delivery. If you have missed the cut off time please email admin@loveyagutsbox.com to check.

How can I get a refund?

Love Ya Guts does not offer refunds or partial refunds. For monthly, 3, 6, 12 month subscription plans that have already started; Love Ya Guts Box may at it’s own discretion decide to offer a refund under certain circumstances. Please email admin@loveyagutsbox.com

What are your Billing & Cancellation Policies?

All subscriptions automatically renew unless cancelled by sending an email to: admin@loveyagutsbox.com

You will be billed every 4 weeks automatically unless we receive cancellation notice.
The 3 and 6 month subscriptions are a commitment to that entire length of time. Only the month to month subscription allows cancellation at least 5 days before the renewal date.

If you do choose to cancel the 3 and 6 month subscription there is a cancellation fee of one months payment.

If I cancel, will I still receive all of my boxes?

Yes, you can cancel at anytime (except for the month to month subscription for which we require 5 days notice for your cancellation) and will still receive all the boxes remaining on your subscription.

When am I billed?

You will be billed the day you sign up to Love Ya Guts box. Continuing this, you will be placed on our advanced billing cycle of every four weeks.

Based on 1154 reviews
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WHEY MORE PROTEIN POWDER
Heidi K (Newcastle, AU)
Whey to go!

Absolutely loving this protein powder! No horrible taste like other protein powders I’ve tried before. Lovely smooth formula and perfect to make banana smoothies that the whole family loves!

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TALLOW SOAP WITH SHEA & COCONUT OIL
Tori Brooke (Sydney, AU)
Beautiful on my babies skin!

Lovely gentle nourishing soup. Have been using on my babies skin since birth.

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GRASSFED BEEF SPLEEN CAPSULES
Chrissie (Sydney, AU)
Great Iron Source

I have been looking for a natural way to bring my iron levels up and my daughter recommended the beef spleen tablets. I have been impressed with the results so far. Feeling great!

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COLLAGEN PLUS
Emily J
Easy to incorporate, has changed my gut

I add a spoon to my morning cereals - this together with other elements in the monthly box have completely changed my gut function - first thing that has worked in over 20 years. Thank you!

High quality, no regrets!

Struggling with low energy levels prior to taking, have noticed subtle improvements over the last month and have just ordered again! Recommend

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Love Ya Guts Foundation Box
Gina (Melbourne, AU)
Amazing products!

I've been using the foundation box products for two weeks and I already can see the difference, my skin looks more clear, my energy levels are improving and some of my gut issues are slowly getting better. Service is amazing and you get really good information on your email. Pretty happy so far with my purchase. :)

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WHEY MORE PROTEIN POWDER
Elizabeth McMenamin (Whanganui, NZ)
Love this protein powder!

As a busy mum of three little ones, this protein powder has changed my day to day. I have so much energy and feel like my body is getting what it needs.

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LYG Kids Box - Once Off Purchase
Elizabeth McMenamin (Whanganui, NZ)
Love the LYG kids box!

It has been so nice being able to add these extra nutrients to my kids food. They absolutely love the gummies and think they're a big treat! I love knowing my kids are getting the right things in their diets. Thanks for this fantastic box LYG!

Love this product 💜🤩

See results and positive changes

Piece of mind

It’s a great idea for shipping insurance as you know your products will be safe

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WHEY MORE PROTEIN POWDER
Zoe Roxon-Hunter (Sydney, AU)
Great product

Love this high quality, clean and tasty protein powder. Blends well with milk, water or in a smoothie.

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GRASSFED & FINISHED BOVINE COLLAGEN
Victoria Sutton (Brisbane, AU)
NEW to Love ya Guts

I waited to do a review as I was unsure, after 4 weeks on the LYG Collagen and wow! I'm mid 50's so with the changers going on in my body I really needed some support and I am super happy with the support this product does for my wellbeing!!! so glad I found you guys :) (Hair has improved, nails improved. Just loving it!

LOVE LOVE LOVE IT!!

I’m in love with my tallow balm!! Literally the best skin cream I’ve used and I’ve used ALOT as an ex beauty therapist! Found an instant difference in my skin, feel like it’s glowing, more hydrated and feel like it’s even helped slightly with fine lines and wrinkles!
Feel like it’s a great all round product, using on my eczema aswell and works quite well!! Will definitely order more! A little goes along way with this aswell so will last for ever !

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COLLAGEN PLUS
Anne S (Sydney, AU)
Loving collagen plus!

I’m really loving the collagen plus ! Feel like my skin is looking heaps better, hair isn’t falling out as much and nails are stronger ! Ordered a 2nd one as I love it so much :)

Skin is glowing!

Just love the beef tallow balm, it's been a good couple of weeks now and my face is left feeling super soft, glowing, just love how it feels on my skin, I did suffer from dry skin, especially on my face,the dryness has completetly gone within first application. Trust me buy one you will love it.

PMDD Relief!!

One month in and my first symptom free period in years. After struggling for years with PMDD It was like being on a holiday from my raging and unpredictable hormones. My sleep is getting better, I wake up feeling better, I have energy during the day. I even recovered quicker from a head cold in the last week which only put a slight bump in the road. I honestly cannot speak more highly of Love Ya Guts boxes and supplements. I cannot wait to continue my journey and start my next months box and see how much my health, hormones and moods improve and change.

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ORGANIC BENTONITE CLAY
Ida may (Perth, AU)
Amazing

Have had an oily face for so long this definitely helped ! My skins gone clearer less pimples and less bloating love it !

Love it!

My face feels so soft and smooth, plus I'm not putting chemicals in my body and on my skin. I don't even have to use too much of it, just a tiny bit is enough to moisturize my face and my neck.

Great support

After getting my first box, I found it easy to adapt the program into my everyday with the helpful hint cards and tick list.
When my second box arrived I enjoyed the changes in there to support the next stage of gut healing. Enjoying the recipes and emails to better support food choices and cooking options. Thanks team. Claiming in the next few months, my gut gets restored and I can be diligent with how I nourish it x

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WHEY MORE PROTEIN POWDER
Lena Traupe (Perth, AU)
Yummy protein powder

Love this protein powder ! Especially as it has colostrum in it too !

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Love Ya Guts Foundation Box
Lisa Gee (Sydney, AU)
I definitely feel better

My skin complexion is much better, I love the tea and I feel healthier inside

Great product! Organic,grass fed and no bullshit. I ditched the synthetic iron supplement that my GP kept banging on about but after reading about the more cons than pros I decided to source a natural and far superior alternative. The organic grass fed beef multi organ capsules have boosted my iron levels,my energy and my hair has improved out of sight. It’s no longer falling out every time I wash it. A great product that works.

So happy with this as a face night cream and so moisturising on my sensitive skin